TokyoTreat Reviews

“ I was informed that I will not get a refund, I just have to wait and then they blame covid again for the back log when my has dropped our high lockdown levels all the way back in September, which is why I placed the order. ”

“ I wrote to them the day after the money got taken on my credit card and they replied that they couldn’t refund any money because the box got charged for this month. ”

“ Very unflexible and stubborn, they want to charge >10 USD extra shipping and refuse to refund. Scammy, first charge a clear price, then ask for more money otherwise no shipping of boxes. In addition of automatic subscription renewal. Very annoying, would not buy from them any more. Sorry cannot recommend. ”

“ My first order was fast, second ordered i paid 10$ for fast delivery and its been more than 40days and still didn’t receive, although when u choose the fast delivery they promise you to get it in 14-28days, and when i contact them they say sorry but they have a lot of orders and thats why it’s taking to long, and they didn’t even offered to refund my extra delivery fees. So all they did is say sorry ”

“ I have been going back and forth with them for two weeks now and they refuse to refund my money. ”

“ Lets see how they will handle a refund. ”

“ Even if you reach out immediately, they will not pro-rate a refund. ”

“ THEY RECEIVE INFORMATION THAT THEY WERE 2 DIFFRENT TRANSACTIONS SO THEY DENIED THE REFUND, NO BIG DEAL. ”

“ At NO GIVEN TIME in the previous weeks/days did this company have the courtesy to provide their customers the OPPORTUNITY to review their subscription renewal, especially when charging another 12-months – and then to not consider some kind of refund is quite off-putting. ”

“ Stupid me, right? Thankfully their kind customer service rep was nice enough to offer a store credit refund that would sit there when my recurring payment comes up. ”