“Returned 2 articles for a different size, i have not heard back from them, no refund or replacement has been forthcoming, not impressed. where are you T&T?”
Hello Marilyn, I'm sorry to hear you haven't received your replacement items. We are currently checking with our warehouse but we have not received notification that your return has been received. I'm sorry if there has been a delay on our side. I believe you would have received our email on 18th March with the return instructions. I am happy to send out the new sizes, can you send me an email - michelle@tomandteddy.com - and let me know if you would like a refund or your order. Many thanks, Michelle
“My only request is that T&T consider making 3XL/4XL to cater for larger customers. The rashie I bought is quite firm (I need to lose some weight), so the extra size or two would benefit larger souls like me.”
“We bought Tom and Teddy 2 pairs of swim trunks in David Jones but there were no rash vests?? As we could not find a retailer anywhere we bought online.”
“Would highly recommend Tom & Teddy. Support an Australian business providing top quality products with top quality customer service. You won't be disappointed.”
