tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,093 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi there, thank you so much for the fulling mill flies they’re the best and you have the best prices in Australia. The delivery was also very quick , cheers Andre”

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“Purchased some ‘Snow Peak’ gear online - quality products, good prices and prompt delivery.”

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“Great business emails answered quickly and honestly - what I asked for I got and super fast post service - great place to do business”

tomsoutdoors.com.au 5 star review on 14th December 2018

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“I clicked some buttons on a screen and a few days later a t-shirt arrived at my door. I don't know what this black magic sorcery is but would use again. 5 stars.”

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“Fantastic quality top at an excellent price - fast shipping & good customer service. Looking forward to wearing my new gear on new adventures! Two thumbs up!”

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“bought the patagonia hybrid fly vest and a selection of flies for my son for xmas. i know NOTHING about fly fishing but the staff were brilliant in their help and the items arrived really quickly and are great quality. will buy again from these guys. thanks heaps”

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“The best deal I could find and next day delivery.Why buy from overseas?”

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“The first time I entered Tom's Outdoors I was amazed. It's big with a high range of quality stock. Speaking for the fly fishing enthusiast I recommend the store because you will find everything you need for your sport but there is also plenty for enthusiasts of other outdoor activities. Drop in and be prepared to open your eyes with wonder”

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“Customer service was helpful answering my product questions, delivery was fast, and the handwritten thank you note was the icing on the cake. My first purchase from these guys, but certainly won't be my last.”

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“great selection of clothes in store and fast delivery.”

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“I have bought online many fly fishing products from Toms Outdoors. I must say they have been fantastic with their prompt and reliable service. I'll continue to buy online with confidence from them. Leon”

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“Been using my cheaper hatchet for almost a year now and struggle to achieve anything more than chopping kindling. Decided to drop some coin on a small Swedish hatchet from Tom’s outdoors. Item arrived within days, sharp and ready to use. Thanks a heap team, a pleasure doing business with you. Already contemplating buying the slightly larger axe for heavier work. Thanks again.”

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“I have never come across a company and a group of people so focused on their customer. I cannot express how thankful I am to be looked after in such a way. I have purchased from Toms now a few times and these guys will now be my go to store and have and will always refer friends and family to this store! Delivery of goods is lightning fast and is a store that prices themselves in quality equipment!”

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“Friendly and efficient. No concerns.”

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“Good product from a local company.Good price and fast service too! Won't hesitate to buy from Tom's Outdoors again.”

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“Couldn't be happier with the level of service I received. Great recommendation and price too.”

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“Easy to deal with. Quick responses. Friendly and very helpful family owned business that are passionate about getting outdoors. Happy customer :)”

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“I am about to go a trek in Bhutan I have purchased most of my needs from Tom's outdoor shop on line. So easy great service easy returns if item does not fit and you always receive a thank you card which makes it more personal. Thank you for meeting my trek needs. Kerrie kiely”

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“Hi guys just wanted to leave a little review of the above mentioned items & my experience dealing with Tom's Outdoors. From the word go i thought i would have a good experience with Tom's. Just the way the website was laid out very easy to navigate & use. Not only that shortly after my purchase they sent me a personal message thanking me for my order a nice touch i thought in the digital age we live in these days. So thank you for that. As for the items i purchased well that was another delight. Well packed when i received them & the quality of them especially the axe. You can be rest assured that tom's sells only quality items at a reasonable price. I will definitely be using Tom's again. Thanks to the friendly staff at Tom's. AAA+++”

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“Backpack arrived within a couple of days. Excellent service.”

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tomsoutdoors.com.au is rated 5.0 based on 1,093 reviews