tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,092 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

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“Great shop! Friendly, good service and good advice.”

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“Goods were shipped same day they were ordered. Excellent service.”

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“I ordered some flies and they arrived quickly after Chris rang me to advise me some were out of stock and we changed the order slightly to make the order up, no problems.”

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“Fast service and excellent advice.”

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“The website is so easy to use ... better than any other online experience I have had. The staff are super friendly and they rang to double check a couple of items were ok which was amazing. I will be back (I already have been!)”

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“thanks fast delivery and we like the product too”

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“Quick service. Will shop again.”

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“I buy online from Toms Outdoors and have never had problem. Chris has always been helpful including changing items for a better fit at no cost. I keep an eye on the Clearance items and recently managed to snare a pair of Fjall Raven Vidda Pro trousers and an Icebreaker top at substantial discounts. Good value considering my last pair lasted over 10 years of hard wear.”

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“Great website! Timely deliveries!”

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“Easy to navigate website, good prices and quick dispatch of goods. Would definitely recommend thanks guys :)”

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“Fave shop even tho I’ve never even been there!!”

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“Best customer service ever - very helpful and always follow up with what they say - great people to deal with”

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“Visited these guys in-store and I’m so glad I did. I was in the market for a new sleeping bag and although I thought I knew what I wanted, it was great to chat with people that are so knowledgeable on the topic. There was no pressure, just good information in assisting me to make a decision. Thanks guys!”

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“I hate buying things twice, and I hate being disappointed by poor quality. Chris and Gemma only stock the best quality outdoors gear. I buy it once, I get out in the scrub, and it doesn't let me down. Tom's outdoors for all my bush-walking, trail-running and camping gear.”

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“High quality gear. Friendly and helpful staff. Fast shipping. There selection of flies is excellent!”

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“Great service great people”

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“Came for the 10% emailing sign-up discount, stayed for the good service.”

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“Quick delivery of my items which I'm well pleased with! Quality kit from quality outfitters.”

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“I love Tom's, especially going in to check out all the pretty boys that work there...”

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“Hya I’m new to the sport/art of Switch and Spey casting. Chris was supportive, useful and helpful in his suggestions, advice and recommendations. On that score I took his advice and I am pleased that I did so. He was spot on and I will continue to shop at and recommend Tom’s Outdoors to family and friends.”

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tomsoutdoors.com.au is rated 5.0 based on 1,092 reviews