tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,138 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thumbs up guy , please to deal with , extremely fast shipping.”

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“Great service! Had to make an exchange and that was no problem. Great postage speed as well. Thank you. 😃”

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“I've purchased a few items lately from Toms Outdoors. Quality of the products, service and shipping are all 1st class. Can highly recommend.”

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“Great experience and fast shipping”

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“Another of my numerous purchases from Tom’s, this time a Patagonia jacket. Fits well, light to carry and warm. Delivered to Canberra a couple of days after purchase. My favourite store for outdoor clothing and equipment.”

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“I recently purchased a Fjallraven Canada Shirt in-line and as usual I experienced out standing customer service from the Team at Toms. Great product and prompt delivery. I love shopping at Toms😀😀 Karl Duesing”

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“I have started doing most of my shopping for outdoor gear at Toms.. I am amazed that I can have the shipment faster from Tumut than from a local Sydney store. Prises are great and the service even better... no issue whatsoever exchanging if things don’t fit and Chris is super helpful figuring out sizing if in doubt...”

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“Excellent transaction!”

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“I recently purchased goods from tom's outdoors and I am amazed at the ease & simplicity making the purchased and their prompt return of the goods purchased. They were exactly what I required and I am very happy the goods I received in just a few days. Thanks tom's outdoors. Barry Grugan.”

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“Easily my favourite store for outdoor gear, they're excellent. I've ordered a few things from them and turnaround time is always fast. I've also had to return/exchange things and they've been very helpful.”

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“Great service and very competitive prices”

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“Delivered fast and excellent sustainable packaging 100%”

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“My No. 1 for all my outdoor gear when it comes to hiking and fishing. These guys are easy to deal with ship it straight away and always follow-up. Nothing but great experiences with Tom's keep up the good work.”

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“Quick and easy thanks guys”

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“Thankyou love our snow peak items - ordered Friday and delivered Monday to Sydney South Coast - great given the crazy world we are living in. We’ve enjoyed the mugs - the smallest sits perfectly into our vans dash. The conversations previous to our purchase were very helpful so completely satisfied thankyou.”

tomsoutdoors.com.au 5 star review on 2nd September 2020

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“Spot on deal, Good price with very quick delivery of a quality product, Very happy”

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“Great business with outstanding products. Delivery is super fast”

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“Great team, great service, great products, great rewards. Always a pleasure to shop with Tom’s Outdoors. Highly recommended. They have always looked after me.”

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“I am so pleased to receive my parcel so quick. Really appreciate the team’s effort during this difficult time. Thank you!”

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“Excellent service, and my product was dispatched and delivered quickly”

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tomsoutdoors.com.au is rated 5.0 based on 1,138 reviews