tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,115 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,115 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

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“Great breadth in their range. Quick delivery and great customer service. One day I’ll visit their store!”

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Thanks Max! We look forward to seeing you in store one day soon! :)

“Always 10/10 service”

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Thanks for your kind words, Louis :)

“Great service, exactly what is required, already in use. Very prompt”

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“Reliable and prompt delivery”

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Thank you for taking the time to leave a review, Tony! :)

“Fast delivery, knowledgeable staff, the best quality gear and a great rewards program - Tom’s is a gem.”

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Thank you for your kind words, Monty! And thanks for all your support :)

“Excellent product!! Arrived very quickly and was well packed.”

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Thank you for taking the time to leave a review, we appreciate your support! :)

“Exellent friendly service & a good product--- very rare to find such caring service these days”

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Thank you for your kind words Jim, and thank you for supporting Tom's Outdoors! :)

“Prompt and effective communication and delivery of my interstate order. Fantastic service, thank you!”

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Thank you for your kind words! :)

“Shoes arrived in excellent time and as described - would definitely shop at Tom’s again!”

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Great to hear Duncan! Thanks for leaving a review :)

“Fantastic service, Fantastic staff, Fantastic products & prices … ❤️ Supporting a local family business..”

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Thank you for your lovely words Susan, you've made our day! :)

“Best store in Aus.”

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Thanks Anthony! :)

“Always super fast delivery and great customer service - prices as good or better than anywhere - great shop”

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Thanks for leaving a review Peter, and thanks for supporting Tom's! :)

“Just what I ordered. Fine condition. Really prompt service.”

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Thanks for leaving a review Francis!

“Great service and friendly staff. Top quality products”

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Thanks for your kind words, Daniel!

“Chris and the team are a pleasure to interact with and their customer service is excellent.”

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Thank you for your kind words, Mitchell!

“My recent purchase & delivery from Tom's was seamless. I forgot to add an item to my cart & placed the order. When I realized the next day, I contacted Tom's & the item was added without a problem. Great service”

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Glad we could sort you our Trevor! Thank you for leaving a review :)

“Great Business - the staff are friendly, knowledgable and importantly experienced in “the outdoors”, so they are able to advise on product suitability and provide alternate recommendations which I find invaluable.”

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Thank you so much for your kind words, Jamie! :)

“Got to know Tom's Oudoors via YouTube videos which were beautiful. Dropped into the shop on my way to a trip to check it out. Flies were gorgeous (and worked), range and service were first rate. A great experience. Thanks Chris, Rob”

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Thanks for your kind words, Rob!

“A very pleasant and easy shopping experience. Highly recommend Tom’s Outdoors for all your outdoor requirements”

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Glad to hear Tom, thanks for the kind words!

“Tom's had the item in stock when other stores didn't. Super quick delivery. Will be sure to shop at Tom's again for outdoor gear :)”

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Thanks for leaving a review, Jessica! We're glad to hear you had a great experience shopping with us! :)

tomsoutdoors.com.au is rated 5.0 based on 1,115 reviews