tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,093 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

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“Hunted around for a stockist for Snowpeak insulated mugs, and found them here at Tom’s Outdoors. Easy platform, fast delivery, great quality product and a hand written note of thanks. Will definitely use again!”

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“Made one purchase and got spammed. Will not purchase again.”

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“My echo flyreel arrived lightning fast. Great value”

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“Ordered a jacket online which arrived 2 days later perfectly packaged. Communication was thorough. Would highly recommend.”

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“I had been looking online to purchase a women's Patagonia down jacket. However I needed to ask a few question before doing so. I called Tom's Outdoors and spoke to Kane. He was so helpful and so willing to assist with my queries. This is the second time I have needed to call to reassure myself I was purchasing the item that met my needs. The Patagonia Down Jacket is so light and warm and breathes really well. Along with this exceptional service I will certainly being purchasing more goods from Tom's outdoors.”

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“Quality product with super fast deliver which I needed as I am hiking Mont Blanc & needed them urgently. They have not skipped a beat & have been tested thoroughly. Several hikes over several days up to 2500 metres in height. Reliable & confidence building equipment. Cheers.”

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“service was great. arrived here in a few days and was just what i was looking for at a great price I'll be back Sorry Tom I don't do facebook”

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“I just want to say thank you for the speedy delivery of my Patagonia Fjord Flannel Shirt. It was packaged well and with a card showing who dealt with the order. The shirt is exactly as described on your website. Thanks :-)”

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“Excellent service, very personalised. Love ordering quality gear through Toms Outdoors.”

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“Friendly and sound advice from very professional staff. Prompt delivery, with product exactly as ordered. Will shop here again.”

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“Recently purchased two sets of snow shoes from Tom's Outdoors. I received incredible service - they took a lot of time with me on the phone and provided great, sensible advice about the right snow shoes for our needs. On top of that, delivery was free and speedy - they were ordered and delivered within a few days, just in time for our weekend at the snow. Will definitely be shopping at Tom's again in the future.”

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“Received this super fast”

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“The people at Tom's Outdoors where exceptionally good and so was the product that I bought. Thank you Tom's Outdoors”

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“Awesome customer service! Needed an item sent urgently for a trip away, gave Chris a call and it was sent within the hour and it arrived in 2 days, thankyou.”

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“These guys are good. You're staring out the window on a Hobart winters day, you place an order for some trout flies (fulling mill - great quality) and they arrive before the raindrops have dried on the window! Great service.”

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“Back pack exactly as described, excellent communication and extra fast shipping love it!”

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“Absolutely perfect transaction from start to finish. A big thank you.”

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“Great service and great gear”

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“The item ordered arrived within a few days and communication on the order was excellent”

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“Always had great service from Toms. Helpful staff if I've had a question and super fast delivery of quality products.”

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tomsoutdoors.com.au is rated 5.0 based on 1,093 reviews