tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,135 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great service and the Snow Peak double walled mug works a treat and as described”

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Glad to hear Timi! Thank you for leaving a review :)

“Amazing service as always.”

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Cheers Tim!

“Tom'soutdoors service is second to none. Ive always found them to obliging and promt. Ive received fast delivery times and am happy to reccomend them to anyone wishing to purchase. All the best girls and guys.”

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Thank you for your kind words George! We appreciate your support :)

“I recently purchased the snow peak tent stakes and a mystery ranch 2 day back pack. I have been purchaseing quality equipment for sometime from Toms's but was surprised when they had Mystery Ranch. Both items are quality and well worth the dollars I paid forthem. Tom's always seem to have the quality items that you need a tthe correct time. I recommend checking out their stock and purcashing. Delivery is fast and efficient. I highly recommend them. If you want quality it is my first stop for items on need.”

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We appreciate you taking the time to leave us these kind words Marcel! And we are incredibly grateful for your support :)

“The staff are amazing and we're very helpful throughout the prurchace process.”

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Thank you for your kind words Tom!

“In store purchase, we are always impressed by the service and advice. The Lowa Rangers are the ducks nuts.”

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Thank you for leaving 5 stars Matt! We appreciate your support :)

“Great service as always. Good range of excellent products.”

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Thank you David! We appreciate your support :)

“I rely on Tom’s Outdoors for not only purchasing my hiking gear but also researching gear. I’ve found that they usually have the highest quality gear and I’ve come to learn it’s false economy to buy the cheaper equipment from elsewhere in flash sales. I now buy best first, to last.”

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Thank you for taking the time to leave a review! We appreciate your kind words and support :)

“Excellent service, as always, Many thanks.”

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Thank you Julian!

“Bought some NRS gloves for cold weather fly fishing and an Exped widget that I'd been meaning to get for a while. Both good things and of course Chris and the team were a pleasure to visit and chat with. A model outdoor store for sure. Thanks as always.”

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Thank you Greg, we appreciate your support!

“Always great dealing with Chris and staff at Tom’s.”

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Thank you for your support Laurence!

“Good prices and nice fast delivery. Very happy with the service.”

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Thank you for your kind words Ed!

“Purchased a pair of Lowa Rangers & Tibet. The service and advice was excellent as usual. The staff provided information that was very useful with significant product and application knowledge. I will continue to purchase in the future as many other stores seem to lack product knowledge and are not particularly customer focused as all the staff at Tom's Outdoors (in store and via telephone). A+”

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Thank you so much for taking the time to leave a review with such kind words Terrence, your support is greatly appreciated!

“Whether I've bought online or visited the shop the service is always excellent, thoroughly recommend Tom's for all your fly fishing needs in the Snowy area.”

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Thank you for your kind words Matthew, we appreciate your support!

“Tom’s Outdoors is an outstanding store with wonderful old-fashioned service. Nothing is too much effort for them. The information on their website is second to none. I purchased an Exped Sleeping Mat and schnozzle bag (after watching Tom’s YouTube clips) for a seven day hike in the northern Flinders Ranges. I was so happy with my purchase. Out of a group of 11 people, I was the only one who slept comfortably each night. I highly recommend Tom’s Outdoors and will be buying from them again.”

tomsoutdoors.com.au 5 star review on 20th September 2024

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This news has made our day Sheree! Thank you so much for taking the time to leave a review, your support is greatly appreciated! We hope your hike in Flinders was absolutely magic :)

“I have found items on Tom's Outdoors website that I have been unable to locate anywhere else in Australia. The prices have been competitive and I've received my goods in good order and quickly, given I live in far north Queensland. I will look to Tom's Outdoors first when I look to purchase my next upgrade in gear. Thanks!”

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Thank you for taking the time to leave us some kind words and 5 stars Jannah! We appreciate your support :)

“Quick order processing and delivery, responsive and pleasant customer service and great product and online stock mgmt. Recommended!”

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Thank you for your kind words and support Connor!

“Excellent service. Thank you.”

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Thank you for leaving 5 stars!

“Usual super fast response from Tom’s with quick despatch and the added benefit of the hand written message from the team. The points earning is a great added bonus. Do yourself a favour and try them out!”

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Thank you for kind words Max! We appreciate your support :)

“Fantastic experience so far ordering pack rafting gear from Tom's. Helpful staff and everything arrived quickly”

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Great to hear Peter, thank you for your support!

tomsoutdoors.com.au is rated 5.0 based on 1,135 reviews