tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,093 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

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“I have recently bought two Patagonia vests from Tom's Outdoors on two separate ocassions.Both arrived very promptly and are great to wear, providing light- weight but efficient thermal protection”

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“Best water container I've had. Stays cold for days, used in high temps and ice still in jug next day. Robust build, can cope with abuse. Great friendly service at Tom's only sell good kit, and great advice.”

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“Speedy delivery and easy exchange process. Keep up the great work team!”

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“Friendly, efficient and helpful. Everything you'd hope for in a small business,.”

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“this is my second time shop with Toms, the hand write card is lovely and their shipping speed is amazing!”

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“Purchased a couple of jackets on line during a promotion. Dropped in to the store to pick them up when next in town and was met with a bag of goodies and a smile. The team at Toms’s really go the extra mile to deliver.”

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“Quick delivery, good service, def buy things again.”

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“Best customer service and fastest product delivery you will get”

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“I’ve been coveting the Exped Megamat Duo for some time. I’d heard great things about it and was keen to make the investment in a superior camping mattress. Was so thrilled when Tom’s Outdoors has a store wide sale and finally took the plunge and bought it. It’s fabulous and everything I hoped. The service from Tom’s outdoors was fantastic - great delivery and wonderful communication. Highly recommend!”

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“Easy to do deal with, nothing seems to be any trouble, great communication. Customer Service A1”

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“You guys had my Sea To Summit sleeping bag to me in no time at all. Genuine care for customers, super competitive prices and really excellent products!”

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“I ordered two snake bandages on line. Very easy process, great communication, and quick delivery. I’ve always had great on line service from this company.”

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“I ordered a pair of snakeskins for my hammock from 'Toms Outdoors' The package arrived in no time at all & were exactly what I wanted...Cheers Tom's Outdoors !!”

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“Super fast friendly service. I would highly recommend Tom's Outdoors.”

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“I have bought some stuff online and in the shop. Very personable, fast and efficient. Great shop to buy from. Well worth supporting the independent retailer!”

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“Being new to fly fishing & not having any Fly Fishing shop nearby, I have been purchasing from Tom’s Outdoors. The items I order usuall arrive within a couple of days, pricing is same or better than Melbourne shops. Clive”

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“Order had no problems and I was pleased with how quick the shipping from Australia was”

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“Bought a Patagonia jacket for a crazy low price. Arrived super fast. The option of free return convinced me to buy.”