Login
Start Free Trial Are you a business?? Click Here

tomsoutdoors.com.au Reviews

5.0 Rating 1,092 Reviews
100 %
of reviewers recommend tomsoutdoors.com.au
5.0
Based on 1,092 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read tomsoutdoors.com.au Reviews
tomsoutdoors.com.au 5 star review on 20th September 2024
Sheree
tomsoutdoors.com.au 5 star review on 1st July 2024
Shaun
tomsoutdoors.com.au 5 star review on 12th June 2024
Russell
tomsoutdoors.com.au 5 star review on 23rd May 2024
Eddie
tomsoutdoors.com.au 5 star review on 13th May 2024
Alex
tomsoutdoors.com.au 5 star review on 11th May 2024
Tom
tomsoutdoors.com.au 5 star review on 20th April 2024
Ray
53
Anonymous
Anonymous  // 01/01/2019
I recently purchased the snow peak tent stakes and a mystery ranch 2 day back pack. I have been purchaseing quality equipment for sometime from Toms's but was surprised when they had Mystery Ranch. Both items are quality and well worth the dollars I paid forthem. Tom's always seem to have the quality items that you need a tthe correct time. I recommend checking out their stock and purcashing. Delivery is fast and efficient. I highly recommend them. If you want quality it is my first stop for items on need.
Helpful Report
We appreciate you taking the time to leave us these kind words Marcel! And we are incredibly grateful for your support :)
The staff are amazing and we're very helpful throughout the prurchace process.
Helpful Report
Thank you for your kind words Tom!
In store purchase, we are always impressed by the service and advice. The Lowa Rangers are the ducks nuts.
Helpful Report
Thank you for leaving 5 stars Matt! We appreciate your support :)
Great service as always. Good range of excellent products.
Helpful Report
Thank you David! We appreciate your support :)
I rely on Tom’s Outdoors for not only purchasing my hiking gear but also researching gear. I’ve found that they usually have the highest quality gear and I’ve come to learn it’s false economy to buy the cheaper equipment from elsewhere in flash sales. I now buy best first, to last.
Helpful Report
Thank you for taking the time to leave a review! We appreciate your kind words and support :)
Excellent service, as always, Many thanks.
Helpful Report
Thank you Julian!
Bought some NRS gloves for cold weather fly fishing and an Exped widget that I'd been meaning to get for a while. Both good things and of course Chris and the team were a pleasure to visit and chat with. A model outdoor store for sure. Thanks as always.
Helpful Report
Thank you Greg, we appreciate your support!
Always great dealing with Chris and staff at Tom’s.
Helpful Report
Thank you for your support Laurence!
Good prices and nice fast delivery. Very happy with the service.
Helpful Report
Thank you for your kind words Ed!
Purchased a pair of Lowa Rangers & Tibet. The service and advice was excellent as usual. The staff provided information that was very useful with significant product and application knowledge. I will continue to purchase in the future as many other stores seem to lack product knowledge and are not particularly customer focused as all the staff at Tom's Outdoors (in store and via telephone). A+
Helpful Report
Thank you so much for taking the time to leave a review with such kind words Terrence, your support is greatly appreciated!
Whether I've bought online or visited the shop the service is always excellent, thoroughly recommend Tom's for all your fly fishing needs in the Snowy area.
Helpful Report
Thank you for your kind words Matthew, we appreciate your support!
Tom’s Outdoors is an outstanding store with wonderful old-fashioned service. Nothing is too much effort for them. The information on their website is second to none. I purchased an Exped Sleeping Mat and schnozzle bag (after watching Tom’s YouTube clips) for a seven day hike in the northern Flinders Ranges. I was so happy with my purchase. Out of a group of 11 people, I was the only one who slept comfortably each night. I highly recommend Tom’s Outdoors and will be buying from them again.
tomsoutdoors.com.au 5 star review on 20th September 2024
Helpful Report
This news has made our day Sheree! Thank you so much for taking the time to leave a review, your support is greatly appreciated! We hope your hike in Flinders was absolutely magic :)
I have found items on Tom's Outdoors website that I have been unable to locate anywhere else in Australia. The prices have been competitive and I've received my goods in good order and quickly, given I live in far north Queensland. I will look to Tom's Outdoors first when I look to purchase my next upgrade in gear. Thanks!
Helpful Report
Thank you for taking the time to leave us some kind words and 5 stars Jannah! We appreciate your support :)
Quick order processing and delivery, responsive and pleasant customer service and great product and online stock mgmt. Recommended!
Helpful Report
Thank you for your kind words and support Connor!
Excellent service. Thank you.
Helpful Report
Thank you for leaving 5 stars!
Usual super fast response from Tom’s with quick despatch and the added benefit of the hand written message from the team. The points earning is a great added bonus. Do yourself a favour and try them out!
Helpful Report
Thank you for kind words Max! We appreciate your support :)
Fantastic experience so far ordering pack rafting gear from Tom's. Helpful staff and everything arrived quickly
Helpful Report
Great to hear Peter, thank you for your support!
Speedy delivery, great price. R1 Air Hoody is supprisely warm considering its light weight and very breathable. Very happy on both the retailer and product.
Helpful Report
Glad to hear Hua! Thank you for leaving a review, we appreciate your support!
Very fast service and prompt reply to queries. Happy to order again.
Helpful Report
Thank you for your kind words and support!
Amazing online shop to check out, l brought a few items and the has them in the mail in no time. Delivery was fast too. The item arrived and the product was perfect, not an issue at all. I'll definitely be back and l recommend this place to all. Thanks.
Helpful Report
Thank you for your kind words Damien! We appreciate your support :)
tomsoutdoors.com.au is rated 5.0 based on 1,092 reviews