tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,080 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

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“I have found items on Tom's Outdoors website that I have been unable to locate anywhere else in Australia. The prices have been competitive and I've received my goods in good order and quickly, given I live in far north Queensland. I will look to Tom's Outdoors first when I look to purchase my next upgrade in gear. Thanks!”

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Thank you for taking the time to leave us some kind words and 5 stars Jannah! We appreciate your support :)

“Quick order processing and delivery, responsive and pleasant customer service and great product and online stock mgmt. Recommended!”

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Thank you for your kind words and support Connor!

“Excellent service. Thank you.”

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Thank you for leaving 5 stars!

“Usual super fast response from Tom’s with quick despatch and the added benefit of the hand written message from the team. The points earning is a great added bonus. Do yourself a favour and try them out!”

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Thank you for kind words Max! We appreciate your support :)

“Fantastic experience so far ordering pack rafting gear from Tom's. Helpful staff and everything arrived quickly”

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Great to hear Peter, thank you for your support!

“Speedy delivery, great price. R1 Air Hoody is supprisely warm considering its light weight and very breathable. Very happy on both the retailer and product.”

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Glad to hear Hua! Thank you for leaving a review, we appreciate your support!

“Very fast service and prompt reply to queries. Happy to order again.”

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Thank you for your kind words and support!

“Amazing online shop to check out, l brought a few items and the has them in the mail in no time. Delivery was fast too. The item arrived and the product was perfect, not an issue at all. I'll definitely be back and l recommend this place to all. Thanks.”

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Thank you for your kind words Damien! We appreciate your support :)

“As always service is brilliant and great products. Very fast to get order out. Highly recommend. Thanks team!”

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Thank you for leaving a review Soctt, we appreciate your support!

“Once again Toms Outdoors has set me up with the right outdoor adventure gear. This time some lightweight camping equipment for remote hiking and to also to go with packrafting adventures. Mickey set me up and the knowlegde he displayed was second to none. Definately a go to store for outdoor adventure.”

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Thank you for your kind words and support Craig! We're honoured to be able to help you get the gear you need for all your adventures. Thank you!

“great service fast delivery”

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Cheers David! Your support is appreciated!

“Great to deal with. Shipping is always quick and no fuss. Also some great prices on quality gear.”

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Thank you for leaving a review! We appreciate your support :)

“Fast delivery and we’ll packaged.”

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Thank you for leaving a review!

“Pretty good! Size is ok. Delivery time was sooo fast though.”

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Great to hear! Thank you Liu!

“I have used Tom’s Outdoors several times this year to order hiking gear and clothes. Everything arrived quick and as advertised. Great service and great prices.”

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Thank you for leaving a review, we appreciate your support!

“Wow. The boots arrived very well packed and protected , very promptly. Alas they didn't fit and the return process was slick and easy . Very slick processes , well done .”

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So glad your experience with us was a positive one Kristi, thank you for leaving a review!

“Very friendly service and very knowledgeable. I was able to get exactly what I needed and had a really great chat while doing so.”

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So great to hear, thank you Henry!

“I found the staff at toms most helpful and the transaction was completed in double quick time. I'm very happy with the product. thanks a lot.”

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Thank you for your kind words Graham!

“Purchased a WF2F Fly Line. A weight that is becoming more difficult to find. Tom's had in stock and I had it within 4 days. Great service, exact product”

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Glad we had you what you needed John! Thank you for leaving a review :)

“Excellent range of products. Exactly what I was after. Very prompt service and friendly follow up.”

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We appreciate your kind words and support David!

tomsoutdoors.com.au is rated 5.0 based on 1,080 reviews