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tomsoutdoors.com.au Reviews

5.0 Rating 1,092 Reviews
100 %
of reviewers recommend tomsoutdoors.com.au
5.0
Based on 1,092 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read tomsoutdoors.com.au Reviews
tomsoutdoors.com.au 5 star review on 20th September 2024
Sheree
tomsoutdoors.com.au 5 star review on 1st July 2024
Shaun
tomsoutdoors.com.au 5 star review on 12th June 2024
Russell
tomsoutdoors.com.au 5 star review on 23rd May 2024
Eddie
tomsoutdoors.com.au 5 star review on 13th May 2024
Alex
tomsoutdoors.com.au 5 star review on 11th May 2024
Tom
tomsoutdoors.com.au 5 star review on 20th April 2024
Ray
53
Anonymous
Anonymous  // 01/01/2019
Really great service look forward to ordering from you again
Helpful Report
Easy to use website and super quick postage (even with the covid 19 delays).
Helpful Report
Love the product & very quick delivery & will be shopping from this site again
Helpful Report
Their product range is first class and therefore we can purchase outdoor gear that has traditionally only been available in more up-market retail, and on-line outlets. Their customer focused service supports this excellent product range with knowledge and friendliness.
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Too expensive. Friendly staff but will not survive unless prices mirror Katmandu.
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Excellent store! Very fast shipping, and the customer service is really good.
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Fast delivery
Helpful Report
Ordered a new Exped 9 LW on Wednesday and it arrived mid Corvid Virus on the following Monday, all good, fast, easy and product as described. Cheers, Noel.
Helpful Report
Great service and quality items. The prices are very competitive and love the rewards program. I would highly recommend Toms outdoors
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Quality gear you can rely on,when you need to.highly recommend the great team.
Helpful Report
I've bought quite a few camping products through Tom's Outdoors now and I'll continue to do so in the future. Friendly service with very fast shipping. A great company to deal with.
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Quick delivery, very happy with service and product.
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Great range of gear, super quick delivery to Melbourne, and quickly sorted things when I made a mistake on my order. All online businesses should be like this!
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Excellent service and a functional product
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Great service, super easy to navigate web site. 😊🙌👍
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Great item, communication and really speedy delivery
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Premium products with great knowledge and service, thanks Chris and team.
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Recently purchased the Exped SynMat Hyperlite. So far, it's a great product that feels very comfortable. The website is easy to navigate and there is plenty of information on each product. Speedy delivery is a great bonus!
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Super quick shipping and really easy and free returns. Will definitely be a favourite online store for outdoor gear!
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very good quality
Helpful Report
tomsoutdoors.com.au is rated 5.0 based on 1,092 reviews