tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,138 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range of quality brands, reliable service and fast delivery. My go-to Outdoors shop.”

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“Quick shipping then you!”

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“Chris and the crew at Toms Outdoors offer unsurpassed customer service, the teams product knowledge and support is exceptional . You can’t go wrong purchasing from Tom’s awesome range of fly fishing and clothing products.”

tomsoutdoors.com.au 5 star review on 13th February 2021

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“Fast delivery and great service”

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“Great service over the phone. Bought online and delivered within two days. Can highly recommend. George”

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“Next day delivery. Friendly staff. Great products”

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“Great Product and quick delivery. Fathers Day present was well received”

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“Amazing to deal with. Super fast postage and perfect products.”

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“Easy process to select products and purchase on line. Delivered with no hassles to regional Victoria. Thanks guys, see you when Victoria is Covid free.”

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“Dealt with them a couple of times now, always fast postage and they stock great brands at the best prices.”

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“Hi, Ordered some flies and they arrived safely, everything I asked for and well packed. All good.”

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“My go-to store for all things fly fishing and outdoors. Great product lines, service and delivery is always super quick. These guys are setting the standard for online retailing in this segment.”

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“Packaged well & arrived very quickly”

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“I bought my Snow Peak titanium mug here, the best price I could find in all aussie stores plus Amazon. Super faster delivery with good packaging so the mug was perfectly sent to me!”

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“The whole online shopping experience was exceptional. The fact the Toms is located in Tumut and I am in Sydney, I received the sleeping bag quicker than I have received hiking products I have purchased online from Sydney based stores! The sleeping bag was packed neatly and I was just so surprised how quickly my order was dispatched once finalised. So well done to the team at Toms making my experience such a favorable one.”

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“As I am an interstate customer, Tom's outdoors has a really good website which is easy to navigate. Great service/ communication which goes that extra mile. Thanks guys!”

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“please to deal with , extremely fast shipping. " package was well pack .”

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“Blows my mind how quick they can get stuff delivered! Good solid brands and gear.”

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“I contacted Tom's Outdoors because they stocked the wading boots that interested me and had trialed a pair giving them firsthand knowledge. I had a great conversation with Chris about the boots and discussed some technicalities. On my second call I had another discussion with Kane who was also helpful, I ordered the boots with the knowledge they could be returned if not suitable without any cost to me. (I live 5hrs away) The boots were the wrong size unfortunately and so they were returned and another pair sent, Gemma sorted that out for me, great service!”

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“Super helpful staff. Contacted me as soon as the product I wanted was back in stock. Super helpful and speedy delivery!”

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tomsoutdoors.com.au is rated 5.0 based on 1,138 reviews