tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,138 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product deal and seamless prompt delivery! Will purchase from Toms Outdoors again.”

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Thanks for leaving a review!

“Great products, reasonable prices, fast service.”

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Thanks for your kind words, Jocelyn! Much appreciated!

“I decided to purchase a quality block splitter - from a quality small business in regional Nsw. Whole process was smooth- shipping swift. Ps The smiling faces on your website swung me your way”

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Hey Lloyd, thanks so much for your kind words, glad to hear that the whole process was smooth and swift. Happy customers like yourself are what keep these faces smiling!

“Awesome product, arrived very fast. Will certainly look at purchasing again in future.”

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Hi Kim, thanks for leaving us a glowing review! We're glad to hear that it arrived fast and we are looking forward to your next purchase!

“Fantastic efficient service - and great products - thank you”

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Thanks for your kind words! We're very happy to hear that our service was fantastic!

“I love online shopping at Tom’s Outdoors. They sell quality products, they know the products that they sell and their dispatch, return and after sales service processes are first class.”

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Thanks, Karl! Such kind words, I'll be sure to pass them on to our team. Your support is most appreciated!

“Great policy of free returns means you can buy with confidence”

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Thanks for your review, Greg! It's great to hear that our returns policy gives you buying confidence.

“LOVE Tom’s! quality gear, enthusiastic, great recipes, videos a Perla!”

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Lovely words thanks, Ruth! Your support is appreciated as always!

“Fast processing and shipping. Item did not work for me (size). Very responsive customer service and easy return. Excellent service overall.”

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Thanks for your review, Pierre! Glad to hear that your experience with us was a good one!

“Great selection and easy Can’t wait to visit in person on day post Covid”

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Thank you for your kind words, we too can't wait until you can visit! 😊

“Excellent and honest advice, very knowledgeable on products,very happy with my purchase”

tomsoutdoors.com.au 5 star review on 10th August 2021

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Thanks for your review and kind words, Bill! We're glad to hear that you are happy with your purchase! 😊

“The products were as promised, delivered rapidly and worked very well in tough conditions.”

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Thank you for your review, Mike! Your support is appreciated 😊

“Tom's outdoors gave a super quick delivery both times I ordered things. The products they stock are of good quality and I'm very happy with my purchases. Will be ordering more things in the future.”

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Thanks for taking the time to leave us a review Mahli 🥰

“Great service and knowledge of products, Highly recommend.”

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Hey Dallas, thanks for taking the time to leave us a review. As always, your support is very much appreciated! 😊

“Toms is my go to for fly fishing and camping gear. Quality brands, great selection and helpful staff always quick to respond to questions. All my orders have been delivered next day or day after. Cheers guys!”

tomsoutdoors.com.au 5 star review on 4th August 2021

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Hey Jason, nice fish! 🙌 Thanks so much for taking the time to leave a review and for your kind words, we appreciate your support 😊

“Great service & best items”

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Thanks for leaving us a positive review Marco! We appreciate your support 👍

“Fast delivery, great products, bought a Fjallraven jacket, ordered large size but changed it to medium, no problem. Highly recommend”

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Hey Rikki, thanks for your review! We appreciate your support 😊

“Great team, fast shipping, awesome communication and always friendly!”

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Thanks for your kind words Katrina! We very much appreciate the support!

“As always very professional and always got the quality to match”

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Hey Shane! Thanks for taking the time to leave us a review, we appreciate your support 😊

“Fast delivery, product as described. Would order again.”

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Thank you for taking the time to leave us a review, we very much appreciate the support!

tomsoutdoors.com.au is rated 5.0 based on 1,138 reviews