tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,093 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an item over the weekend had it delivered 3 days to Sydney. Prices were good, no charge for delivery. Rather support locals than those multi nationals. Highly recommended.”

Helpful Report

“Can't ask for better service than Tom's outdoors. Quick postage and great products”

Helpful Report

“Fantastic service and fast delivery from the team at Tom's Outdoors. These waders are well made, comfortable & were highly recommended to me by other anglers.”

Helpful Report

“Very impressed with the quick turnaround time of my order. Loved the friendly card that was attached to my package. Will definitely be ordering from here again!”

Helpful Report

“Title says it all”

Helpful Report

“I can’t fault Tom’s Outdoors. The service was outstanding, with a thoughtful folllow up email, the items were delivered exceptionally quickly, well packaged and protected...all at reasonable prices and a great range. I will be using them again. Glenn”

Helpful Report

“Great service!”

Helpful Report

“Ordered walking poles from Tom’s and couldn’t be happier. They were cheaper than anywhere else, exactly as described and arrived in a few days. I am using my poles in Bhutan at the moment.”

Helpful Report

“Very pleasant to deal with, everything was easy.”

Helpful Report

“This hat is fantastic. I wore it for a week of sunny spring cross country skiing - it kept off the sun and stayed on skiing down the hills”

Helpful Report

“I had a great experience shopping from Tom's Outdoors, and the staff were very helpful with my questions”

Helpful Report

“The products I ordered from Tom's outdoors were excellent quality and exactly as described, arriving within a couple of days of ordering. The staff have also been very helpful with answering various questions I've had about their products and stock”

Helpful Report

“I’m very happy with the products I ordered as well as the customer service I received. Chris was very responsive to inquiries and I returned a pair of pants for exchange due to fitting issue without any trouble at all. Thank you :blush:”

Helpful Report

“Hi I used Toms outdoors couple times , I have found Kaine and Chris help and advice outstanding , I’ve spoken two them both on phone many a time , calling from Perth Wa. Picking there Brains on gear. They have been very helpful I also received my pack in quick time. I had send one item back as was wrong size. They where very friendly and help full about return it. And help me get what I needed. , I will continue to use them in future , and recommend family and mates to use them . As there service and friendly ness is outstanding. Hard to find in today’s world. Cheers Ian Kiwi Perth Wa”

Helpful Report

“The air mattress arrived very quickly and was excellent when my wife and I used it on a recent thinking trip. I would definitely order from here again”

Helpful Report

“Friendly, helpful staff. Reel arrived three days after order. Excellent service.”

Helpful Report

“excellent service”

Helpful Report

“product met expectations and delivered quickly. excellent service”

Helpful Report

“I love buying from Tom's Outdoors because orders are filled and sent quickly, advice is easily available and returns are also supported well if I make a mistake.”

Helpful Report

“Came across Tom's when cycling through Tumut and was impressed with the retail experience so when needing a few more camping supplies looked them up online. Service was second to none - products arrived overnight to Sydney - I don't get that from Sydney based stores. Highly recommend these guys.”

Helpful Report

tomsoutdoors.com.au is rated 5.0 based on 1,093 reviews