tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,093 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

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“Purchased Patagonia Vest from Toms Outdoors, Great Value, Fast service and good communication. I will always check your stock list first in the future. Thanks”

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“Best honest service about there full of knowledge and helpful advice I’m won over.”

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“Great cup, great service, great information provided, the cup works well keeping hot drinks hot and cool drinks cool, my new travel cup for work or play could highly recommend the bran and the guys from Toms outdoors”

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“Brilliant product's all great quality and a very helpful team, and the online service and delivery is extremely fast and prompt. Always a pleasure to do business with them.”

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“Can’t be any happier with the service I have received from Toms Outdoors. The team of friendly staff are prompt to answer any questions you have with expert advice and they were quick to assist when the sizing of an item I purchased wasn’t quite right. I value good customer service which seems harder and harder to find these days but I can happily say that the Tom’s team put customers first. They value their customers and are willing to help any way they can. Thanks Tom’s Outdoors!”

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“I ordered online and received the products within 2 days. Very happy”

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“Everything is so smooth”

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“Service and postage were extremely quick and a great range of products available on their website.”

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“They stock good products. Ship quickly and even have pretty good support. They even sent a nice card with my last order.”

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“I've bought from your online store a couple of times and have been very pleased with your quick and free postage. Loving the Snow Peak items!”

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“Thanks Toms for your awesome specials for Black Fri/Cyber Monday! I’d been considering a new lightweight puff jacket for awhile and the great savings on offer finally motivated me to purchase the comfortably snug low-key, so light it’s like wearing a space blanket offering from Patagonia.”

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“Very impressed with your range of quality products and amazing service.”

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“So many businesses these days promise the world yet can't get their service to match it. Tom's Outdoors not only match it they surpass it. Fantastic knowledge about their goods combined with a fast delivery service means they truly are a quality team. Well done guys.”

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“I have been purchasing gear from Tom's for a couple of years. Not once have I had a problem. The service is always quick, & I receive exactly what was ordered. Excellent. Would definately reccomend. Thanks Tom's Outdoors”

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“Tom's Outdoors is an efficient, friendly shopping experience. With practical advice and helpful product reviews, a super fast post service of a great range of top quality adventure and sporting gear, I would highly recommend them to anyone wanting ell priced equipment to enjoy the great outdoors. One happy shopper!”

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“As a mail order customer, I find there prices good especially when they have sales & or discounts. Postage is always very fast, usually receiving the order within a couple of days. A wide selection of fly fishing products.”

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“Tom's Outdoors has excellent service. They are prompt in their dispatch and have an outstanding knowledge of their products. I highly recommend them.”

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“quick delivery”

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“I was after the new MSR Lightning Ascent Snowshoes with the updated paragon bindings for my 2020 trip to Japan. There where no Australian suppliers, but Chris contacted the MSR distributors directly and managed to get me a pair for my partner and myself shipped in early. Above and beyond service.”

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“Where pleasant service, product knowledge and stock availability blend in a unique mixture. Keep it rolling Chris and team. ... Warren Garnham”

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tomsoutdoors.com.au is rated 5.0 based on 1,093 reviews