tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,080 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

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“Great store really good products and customer service would highly recommend toms outdoors”

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Thanks Graeme! We appreciate your support :)

“Excellent communication and customer service. Quality products, as advertised, at competitive prices. Most helpful and prompt response to enquiries with orders quickly dispatched. Highly recommended.”

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Thank you for your kind words Denis! :)

“It’s great to go to a store that supplies only top quality products and follows up with great service.”

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Cheers Jonathon!

“Always world class service.”

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Cheers Luke!

“Good products, exceptional service”

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Thank you! :)

“Bought a snow peak fireplace starter pack. Love the product . Thanks to Tom's outdoor description and the video about this product , I gain a clear understanding of this product before making the purchase so that to avoid disappointment. Love the smooth transaction and quick delivery too 👌”

tomsoutdoors.com.au 5 star review on 21st January 2024

Helpful Report

Thank you for your kind words Bernard, so glad you found the video helpful! We hope you love your fireplace as much as we do! :)

“I purchased 2x Snowpeak beach chairs and was very happy with the quality and speedy delivery. I would recommend this site and am currently looking at purchasing some other things from this website.”

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Thank you for your kind words Alicia! :)

“I purchased a Simms Chest Pack & service, as normal, was exceptional, speedy freight & product arrived in great condition. I have not used the chest pack yet but it looks good quality with lots of unexpected pockets etc. i gish in the Victorian high country mostly & this area is hard on equipment so i will provide a longer term review soon. Very Happy so far.”

Helpful Report

So great to hear Ashley! Thank you for leaving a review, we appreciate your support! :)

“EXCELLENT SERVICE PRODUCT ARRIVED 2 DAYS LATER. WILL CONTINUE SERVICE WITH TOM,S.”

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Cheers Peter!

“Great local business that am pleased to support”

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Thanks Matt! We appreciate your support :)

“Great product knowledge & customer service. Shipping is always super fast.”

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Thank you for your kind words Andrew! :)

“Great products, great advice, fast and efficient dispatch.”

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Cheers for 5 stars Brett!

“Made multiple purchases at toms over the years, never had any issues. Items as described, packed well and shipped promptly. Cheers guys”

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Thank you for your support Josh!

“I was looking for a particular hat for a Xmas present, and when I found it on Toms Outdoors website, I was rapt. It was in mail promptly, and delivered to me, so carefully packaged in a box. I highly recommend Toms Outdoors for great service and quality goods.”

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So great to hear Judi! Thank you for your kind words :)

“Delivery was super fast every time. I like your way to the customers. I highly recommend.”

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Cheers Seunghun! :)

“Great price, fast shipping and a lovely personalised thank you note. Couldn’t fault Tom’s Outdoors!”

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Thank you so much for your kind words Caitlin!

“I called the store to check a few things and service was great. The item I bought arrived in good time and in good condition. Best price I could find in Australia, even the manufacturer had a higher sale price.”

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Great to hear Mark! Thank you for leaving a review :)

“Excellent service. Exchanged faulty 11 month old raft pump, no hassles and prompt service.”

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Cheers Sharon! Glad we could get your pump sorted!

“Excellent service and great service”

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Thanks Lorraine!

“Again great friendly service,”

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Cheers John!

tomsoutdoors.com.au is rated 5.0 based on 1,080 reviews