tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,092 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent products and service from Tom’s Outdoors.”

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Thank you for taking the time to leave us a review, Michael! Much appreciated!

“Tom’s are the best in the business. Keep up the great service, products & content!”

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Such kind words, James! Thank you so much, as always your support is very appreciated!

“Excellent service, professional and courteous staff. Good value quality products.”

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Such kind words, Robert! Thank you, we appreciate your support!

“Fantastic service and advice as always from Chris and his team. Very happy with the additions for my Jetboiler”

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Thanks for your lovely words, Joe! Much appreciated!

“Great service, great price. Happy as!”

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Thanks! You happy makes us happy!

“Very happy with the purchase (Patagonia his and her vests) and speed of delivery. Great range available online, can see myself coming back for sure.”

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Thanks, Benjamin! It's good to hear your vests arrived in good speed. We look forward to having you back!

“Great product deal and seamless prompt delivery! Will purchase from Toms Outdoors again.”

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Thanks for leaving a review!

“Great products, reasonable prices, fast service.”

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Thanks for your kind words, Jocelyn! Much appreciated!

“I decided to purchase a quality block splitter - from a quality small business in regional Nsw. Whole process was smooth- shipping swift. Ps The smiling faces on your website swung me your way”

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Hey Lloyd, thanks so much for your kind words, glad to hear that the whole process was smooth and swift. Happy customers like yourself are what keep these faces smiling!

“Awesome product, arrived very fast. Will certainly look at purchasing again in future.”

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Hi Kim, thanks for leaving us a glowing review! We're glad to hear that it arrived fast and we are looking forward to your next purchase!

“Fantastic efficient service - and great products - thank you”

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Thanks for your kind words! We're very happy to hear that our service was fantastic!

“I love online shopping at Tom’s Outdoors. They sell quality products, they know the products that they sell and their dispatch, return and after sales service processes are first class.”

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Thanks, Karl! Such kind words, I'll be sure to pass them on to our team. Your support is most appreciated!

“Great policy of free returns means you can buy with confidence”

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Thanks for your review, Greg! It's great to hear that our returns policy gives you buying confidence.

“LOVE Tom’s! quality gear, enthusiastic, great recipes, videos a Perla!”

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Lovely words thanks, Ruth! Your support is appreciated as always!

“Fast processing and shipping. Item did not work for me (size). Very responsive customer service and easy return. Excellent service overall.”

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Thanks for your review, Pierre! Glad to hear that your experience with us was a good one!

“Purchased a Patagonia down jacket but had an issue with it once arrived. Chris was happy to exchange it no questions asked! Fast and friendly service!”

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Thanks for your review, James!

“Great selection and easy Can’t wait to visit in person on day post Covid”

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Thank you for your kind words, we too can't wait until you can visit! 😊

“Excellent and honest advice, very knowledgeable on products,very happy with my purchase”

tomsoutdoors.com.au 5 star review on 10th August 2021

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Thanks for your review and kind words, Bill! We're glad to hear that you are happy with your purchase! 😊

“The products were as promised, delivered rapidly and worked very well in tough conditions.”

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Thank you for your review, Mike! Your support is appreciated 😊

“Tom's outdoors gave a super quick delivery both times I ordered things. The products they stock are of good quality and I'm very happy with my purchases. Will be ordering more things in the future.”

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Thanks for taking the time to leave us a review Mahli 🥰

tomsoutdoors.com.au is rated 5.0 based on 1,092 reviews