tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,094 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

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“Nice fit and very comfortable”

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“Fast shipping and product was as described”

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“Outstanding customer service. You's have a great range of products at great prices. Thats why my partner and i continue to buy from your shop, as it is always a really great experience. Thanks from Lee-Ann Howe and James Ludeman”

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“Very personalised, great customer service. Hard to find these days.”

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“Great customer service, even a personal follow up email from one of the owners to see that I was happy with the gear! Nice touch :+1::skin-tone-3: Will definitely shop again and tell my mates about Toms Outdoors!!!”

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“Can't date toms outdoors highly enough I haven been after an anorak no 8 for years chris sorted me with everything I was after”

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“I ordered a topi map and it was in stock and delivered very quickly”

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“Great communication and such friendly stuff. Great price points too!”

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“Generous with their time and knowledgable with their advice - very helpful in informing decisions. Efficient shipping. Wouldn't hesitate to shop with again and again. Keep up the great work!”

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“Fantastic - just used them 5 nights in the Victorian High Country. Warm and comfortable. Delivered promptly.”

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“Bought something here for the first time and the goods was dispatched and arrived quicker than the actual brand's online store!”

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“Prior to purchasing tent I sent an email to Tom’s regarding the various pros and cons/ features of two different tents I was considering. I received an email on the same day as my enquiry with advice that was helpful. A few weeks later My preferred tent was on sale so I purchased it. The tent was shipped on the same day Helpful advice and excellent service. This was my second purchase from Tom’s and will do so again in the future.”

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“Tom's Outdoors have provided me with excellent service and super quick delivery for fly my fishing gear. After purchasing a new fly rod on line for my wife (due to a great price) I now have a go to on line store. Ray”

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“Fantastic fast service! Thanks team!”

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“It's a small gesture but receiving a personalised email welcoming you as a first time buyer is a nice touch...thanks Chris!! Delivery was fast and prompt. "I'll be back!" :-)”

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“Great”

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“Shopping with Tom's Outdoors is literally one of the best retail experiences I've ever had. They're so happy and willing to help with any questions, the prices and specials are spot on, and the delivery is super quick. You just can't go wrong”

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“Everything worked, everything was easy, highly recommend!”

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“Toms outdoors have a great selection of camping and fishing gear at a great price. Ordered fly fishing and camping gear and Jt arrived the next day. Thanks toms!”

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“Have purchased consistently from Tom’s over the past 12 months. Predominantly fishing gear but also clothing (Patagonia Torrentshell and some t shirts). Impressed by your fast postage and service. Always competitive on price and happy to help out when I popped into the shop before fishing the Tumut River for the first time. Thanks team.”

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tomsoutdoors.com.au is rated 5.0 based on 1,094 reviews