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tomsoutdoors.com.au Reviews

5.0 Rating 1,080 Reviews
100 %
of reviewers recommend tomsoutdoors.com.au
5.0
Based on 1,080 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read tomsoutdoors.com.au Reviews
tomsoutdoors.com.au 5 star review on 20th September 2024
Sheree
tomsoutdoors.com.au 5 star review on 1st July 2024
Shaun
tomsoutdoors.com.au 5 star review on 12th June 2024
Russell
tomsoutdoors.com.au 5 star review on 23rd May 2024
Eddie
tomsoutdoors.com.au 5 star review on 13th May 2024
Alex
tomsoutdoors.com.au 5 star review on 11th May 2024
Tom
tomsoutdoors.com.au 5 star review on 20th April 2024
Ray
53
Anonymous
Anonymous  // 01/01/2019
Excellent service, communication & postage as usual. Great products & entertaining YouTube videos.
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Cheers David!
Fantastic Staff and Service
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Cheers David! We appreciate your support :)
Excellent service and advice. Boots arrived within a few days and fitted perfectly.
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Glad to hear Rose! Thank you for leaving a review :)
Excellent customer service both online and instore. Fantastic range of fly fishing gear and outdoor equipment.
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Cheers Lee!
Professional. Excellent communication. Competitive prices. Exceeded my expectations. Would definitely recommend to family and friends. Items delivered within expected timeframe. Thank you for such a positive experience shopping online with Tom’s Outdoors.
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Thank you so much for your kind words Helen! We're so glad your experience with us was positive :)
I love this family run business and all their staff. They give considered advice based upon each individual customer’s needs and budget. I will definitely repurchase from them in the future.
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Thank you so much for your kind words Katherine! Your support is very much appreciated :)
Very impressed with my first online purchases from Tom’ Outdoors. Prices were the most competitive and service and fast delivery excellent. Would not hesitate to shop with them again.
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We so glad to hear Barbara! Thank you for taking the time to leave us some kind words, we appreciate your support!
Once again extremely quick service from Tom’s. Ordered my Patagonia Stealth Work Station on a Sunday afternoon and informed that it was in the mail early Monday morning. Delivered the following day into my PO Box. Can’t beat this shop for high quality products and sales service.
tomsoutdoors.com.au 5 star review on 25th November 2023
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So glad to hear your order arrived promptly! Thank you for taking the time to leave a review :)
Excellent service, communication , range and pricing. Items are so well packaged definitely gives you piece of mind when ordering online items.
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Thank you so much for your kind words Jason! We appreciate your support :)
Excellent service.
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Cheers Roderick!
Great Fast Transaction, Quality service A+++
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Cheers Si!
Absolutely brilliant service - my order was packaged perfectly, arrived quickly and great communication throughout. Highly recommend!
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Great news! Cheers Xand!
As always, great service and advice. Pretty awesome to get the right fishing advice from none other than Mickey himself! Toms is my go-to store for all my fly fishing gear.
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Thanks Bosko! We appreciate your support :)
I love this site and I am going to buy more here
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Cheers Gon! We appreciate your support :)
Tick annual trip to Tumut. Tick annual trip to Toms!! Purchased some fantastic technical mriddle layers, t-shirts and hiking/alpine pants. Partner is wrapped with the Patagonia hiking pants. Super staff, very knowledgeable and helpful. We love Tom's Outdoors.
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Excellent service from Tom’s, as always!
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Very helpful staff, great local knowledge and always have time for a chat. Great range of quality gear too.
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Cheers Steve! We certainly love a chat :)
Good prices, expedient delivery and superior service, an amazing outdoors store!
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Cheers Patrick! Thanks for taking the time to leave us some kind words! :)
Always fast postage great to deal with
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Great fast shipping from Tom's, first time order for the Simms Men's G4 Pro Wading Boot Simms size 9... to join my G3 boots. Seems to fit nicely and looking forward to using them when I get a chance. Will definitely recommend shopping at Tom's Outdoor's.
tomsoutdoors.com.au 5 star review on 9th October 2023
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Thank you so much for taking the time to leave a review Marcus! :)
tomsoutdoors.com.au is rated 5.0 based on 1,080 reviews