tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,111 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whether it be online purchases or when I drop into the shop on my way through Tumut, the service and the advice is top class. Highly recommend Tom's as one of the 'go to' places for fly fishing gear.”

Helpful Report

We're so chuffed to hear this David! Your support is very much appreciated, hope to see you in-store again soon!

“I always look at what Tom’s Outdoors stock for a product first over any other place because they stock the best of products. We love our Snow Peak titanium double wall mugs. Kept our drinks warm on the Overland track!”

Helpful Report

Thank you for your kind words Janet! We are so glad to hear that your Snow Peak mugs kept your drinks warm. Your support is very much appreciated! :)

“Well presented, logical and precise website! Much appreciated! One thing would sometimes be interesting is to sort be weight. Thanks!”

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Thanks for your kind words Evelyn! And great feedback, it'll be passed on to the website team! :)

“Solid delivery. Good points system.”

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Thanks for leaving five stars!

“Love my Patagonia walking shorts and appreciated the friendly and efficient customer service when exchanging sizes, including the follow-up with prompt change-over shipping time. Happy to recommend.”

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Thanks for leaving a review with 5 stars and kind words Josephine!

“Excellent product (Fjallraven Abisko hike pants) at a v good price, and quick delivery. Thanks.”

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Glad to hear Vicki! Thanks for leaving a review :)

“Spent two hours looking at all the amazing gear they have on offer! Chris was amazing and helped me with getting me all set up! Cheers guys!”

Helpful Report

Thanks for taking the time to leave a review Mathew! We appreciate your support and hope to see you in-store again soon!

“We buy all our Snow Peak gear from Tom’s Outdoors. They have the best range in Australia with great customer service and quick dispatch.”

Helpful Report

Thank you for taking the time to leave a review, Duncan! We really appreciate your support of our small business! :)

“Love my Fjallraven Jacket. It is going to come in very handy next winter. Tom's Outdoors..... great customer service.”

Helpful Report

Glad to hear Birgit! Thank you for taking the time to leave a review :)

“The guys at Tom’s had the gear we were after & also had a great sale on too. They were onto to our order quickly & had our Danner boots on their way to WA. Thanks to the guys & girls at Tom’s.”

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Thanks for leaving a review Steve! Your support is appreciated :)

“Great service, quick delivery. Thank you, would buy again!”

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Thanks for your support Jessica!

“Service is super fast and your products are of such a high standard, for example I’ve recently purchased Fjallraven pants and I love them, plus some shorts from the same manufacturer.”

Helpful Report

Glad to hear Helen! Thank you for taking the time to leave a review :)

“Love the range and high quality of gear - very happy with my purchases”

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Thanks Rodger! We appreciate your support :)

“Great to deal with 100% professional in every sense of the word.”

Helpful Report

Thank you for your kind words Clive! :)

“I purchased a Snowpeak 460ml titanium dual wall mug and Snowpeak titanium fork and spoon set from Toms Outdoors, for 3 day hike in the NSW high country I recently did. Both items far exceeded my expectations, wished I'd bought them years ago! Toms Outdoors was a pleasure to deal with.”

Helpful Report

Thank you for leaving a review Dane! We hope you enjoyed your hike :)

“Excellent service, great staff. Thanks. Joe”

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Thanks for your kind words Joseph! :)

“Awesome shop. Great range of products, super helpful and friendly staff. Worth a trip to Tumut just to go to Tom's!”

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Thanks for your kind words Chris, hope to see you in store again soon!

“The pouches are beautifully made and are of lovely leather. The price is so good and so affordable. I will definitely purchase again.”

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Thanks Sue!

“Great shirt, great service - give them your business!”

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Legend! Thanks James!

“Great services and quick delivery. Excellent quality products.”

Helpful Report

Thanks for leaving a review Katie! :)

tomsoutdoors.com.au is rated 5.0 based on 1,111 reviews