tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,090 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,090 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a sensational product made by Snow Peak. This H300 is built to perfection. Thanks tomsoutdoors appreciate your advice and fast delivery too!”

tomsoutdoors.com.au 5 star review on 28th October 2022

Helpful Report

Thanks for taking the time to leave a review Roy! Love the lego coaster too! :)

“Snow peak heavy duty cookset. Typical snow peak, high quality, functional and I just had to have it. Really well thought out gear and of course Tom’s is always a pleasure to visit.”

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Thanks for taking the time to leave five stars and some kind words Greg! :)

“Hands down the best outdoor and fly shop in the country! Awesome in store experience and a pleasure to purchase online! The complete package.”

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Thank you for taking the time to leave us 5 stars and some kind words, you've made our day! :)

“Staff friendly and know their stuff. Fast delivery”

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Thank you for your kind words and 5 stars Ross! :)

“We drove from Canberra to buy an Exped car camping inflatable mattress. The Tom's crew were a helpful and cheerful team and the shop itself is a pleasure to be in with a good range of outdoor gear. We will happily check with them before our next significant gear purchase and look forward to a day's outing to Tumut.”

Helpful Report

Your lovely words have made our day Wayne! Thank you for coming and visiting, we hope to see you again one day soon! :)

“It’s been our go-to shop for anything outdoors well before we moved to Tumut, and it’s even better being able to go down and have a chat and browse. Incredible service, incredible team, 11/10 would recommend.”

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Thank you for your kind words Jordan, we're so glad you found us here in Tumut and decided to stay! We very much appreciate your support :)

“Very happy with item and service once again”

Helpful Report

Thanks for leaving 5 stars Louis! :)

“One off purchase online as they stocked exactly what I was looking for. However delivery to WA was super slow and I unfortunately didn’t have the item in time for the kids to give for Father’s Day. I would recommend calling the store direct and requesting express postage if poss if you need something delivered interstate. Item itself, once it arrived, was as expected.”

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“Best outdoor shop stocking high quality brands”

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Thanks for leaving five stars Thor! :)

“Item arrived as described and on time!”

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Excellent to hear Will! Thanks for leaving 5 stars :)

“Quick shipping, nice website to search and navigate”

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Thanks for leaving 5 stars Xun! :)

“Fantastic service fast delivery”

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Thanks for taking the time to leave a review David, we appreciate your support! :)

“Great service and very knowledgeable friendly staff”

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Thanks for leaving 5 stars and some kind words Coen! :)

“Great prices on great stock. The buying process was easy and delivery was on time. Stoked with my purchase!”

Helpful Report

Thanks Mac! We're stoked that you're stoked!

“Awesome service and knowledge of their products.”

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Thanks for leaving us some kind words with 5 stars!

“Excellent service.Thank you！”

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Thanks for leaving us 5 stars! :)

“Awesome products and awesome service. You guys are legends”

Helpful Report

Thanks for your kind words Liam! :)

“Extremely quick service after ordering a Sage fly reel. Received my new reel, well packaged, in less than two days. Really enjoy too the very informative, easy to navigate web site which makes online shopping so easy. Will shop here again of course.”

Helpful Report

Thank you for your kind words Edward! And thank you for supporting Tom's Outdoors :)

“The fleece jacket is terrific as a layer under my jacket I find it perfect for winter cycling. Good service and prompt delivery made all round a rewarding experience”

Helpful Report

Great to hear Colin! Thank you for taking the time to leave a review with kind words :)

“I bought a Fjallraven jacket by mail - Tom's responded quickly to questions I had about the product, and the order was dispatched immediately. Very reasonably priced, and I even got a compliment from them for writing an informative product review.”

Helpful Report

Thank you for taking the time to leave us a review with such kind words, we appreciate your support! :)

tomsoutdoors.com.au is rated 5.0 based on 1,090 reviews