tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,093 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

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“Very fast express shipping applies to almost every order and it’s amazing! Also products are packed safely!”

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“I have delt with Toms Outdoors on several occasions, and their customer service is brilliant. Fast shippping, fast responses to any and all questions whether on the pnone or via email. Very, Very competitive on price. Hope to visit the shop in person one day.”

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“Fantastic service. Orders are delivered fast. I'm a return customer over and over again . Chris and the crew are awesome.”

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“I have purchased a number of small items from Tom Outdoors. Super efficient service - great to deal with. All well packaged and swiftly despatched. And a personal note of thanks for business from Kane. Can not recommend highly enough!”

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“I have purchased fly fishing equipment on a few occasions. The product selection is great, all pricing represents value for money and the service it can’t be faulted, put simply absolutely bloody fantastic.. I will be back again.!”

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“Efficient service”

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“Fast delivery and friendly staff note makes me think they care about their customer”

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“Ripper website and very happy with the youtube videos as well.”

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“Service was brilliant from initial email enquiry to telephone purchase. I got good advice on appropriate products and when I requested express service to WA, Tom’s delivered. Highly recommended”

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“Great products and prices have no complaints for Tom's outdoors.”

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“My query was answered promptly, easy ordering and excellent delivery turnaround. After viewing how the store came about I wanted to support Australian small business and was pleasantly surprised to find items not common in the larger outdoor stores. Being mature aged woman planning a long backpacking pilgrimage, my second so I know what I’m looking for this time. I’m so pleased to have found Toms Outdoors.”

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“Tom's Outdoors in Tumut provides a great stopover for us as we access the great outdoors of the Snowy Mountains Region to find some trout . Tom's is always abreast of trends in equipment and techniques and its a pleasure to spend time at the store before heading on to the lakes rivers and streams.”

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“Just in time for my NZ trip. Thanks to the guys (and girls) at Toms for super quick service and free delivery. I landed 18 trout in 5 days! Must be because my gear came from Toms!”

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“The extra strength at knees and butt attracted me. I look for rocks to sit on when taking a meal break (less chance of ticks) and the abrasion on my previous pants took its toll after 7 years. I also like the extra pockets in the legs (like cargo shorts) - my previous pants didn't have any.”

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“I have made a number of purchases online from Toms Outdoors and every transaction has been seamless, prompt despatch, well packed and excellent communication. Shopping online with Tom's is a pleasure.”

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“Bought a pair of Patagonia Rio Gallegos waders at the recent sale. I couldn’t be happier. Fantastic waders, great price, easy transaction and fast shipping.”

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“Helpful staff and fast delivery. Excellent service.”

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“Outstanding service as usual!”

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“Quick delivery and great product most importantly”

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“Tom's Outdoors are probably the best online shop I've dealt with. The service is awesome and super fast. A big thanks to the crew.”

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tomsoutdoors.com.au is rated 5.0 based on 1,093 reviews