TOMTOP Reviews

Name: TOMTOP
Rating: 1.05

1.1 Rating 507 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.1

Based on 507 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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TOMTOP 1 star review on 17th October 2024

Anonymous

Anonymous

Anonymous // 01/01/2019

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“better to avoid them not worth the hassle and risk”

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Posted 2 days ago

“endless lies prefabricated promises”

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Posted 3 days ago

“excuse after excuse”

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Posted 5 days ago

“The only type of service available is lip service(by word of mouth)”

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Posted 6 days ago

“no real humans, only artificial intelligence(robotic) intelligence only available”

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Posted 1 week ago

“they won't surprise you,regrettable experience is going to be guaranteed”

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Posted 2 weeks ago

“consumers rights non existent in Mainland China”

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Posted 1 month ago

“all the risk goes to the purchaser”

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Posted 1 month ago

“serious potential dangers ahead”

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Posted 1 month ago

“going downhill really fast”

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Posted 1 month ago

“terms/conditions non existent”

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Posted 2 months ago

“nothing/null never ever exists”

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Posted 2 months ago

“danger/do nothing if any problems arise/left on your own”

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Posted 2 months ago

“they sell material that does not comply to international rules and regulations”

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Posted 2 months ago

“use at your own risk”

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Posted 3 months ago

“very bad/very nasty surprises are going to be expected”

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Posted 3 months ago

“misrepresented stuff/wrong pics shown”

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Posted 3 months ago

“fobbing off their clientele with money”

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Posted 3 months ago

“clearly a misrepresentation of the stuff that they are putting up for sale”

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Posted 3 months ago

“no longer safe for purchasers”

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Posted 4 months ago

TOMTOP is rated 1.1 based on 507 reviews