TOMTOP Reviews

Name: TOMTOP
Rating: 1.04

1.0 Rating 468 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.0

Based on 468 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how TOMTOP made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TOMTOP 1 star review on 17th October 2024

Anonymous

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not care at all about their buyers only supporting their sellers”

Helpful Report

Posted 7 months ago

“not recommended no real support available at all”

Helpful Report

Posted 7 months ago

“they do whatever they please with buyers”

Helpful Report

Posted 7 months ago

“beware if you have a problem with a product or the seller the platform will not back you up”

Helpful Report

Posted 7 months ago

“simple money grabbers and nothing else”

Helpful Report

Posted 8 months ago

“All the persons behind "their so called" helping services are people with 2 faces”

Helpful Report

Posted 8 months ago

“no assistance will be offered at all if any problems arise”

Helpful Report

Posted 8 months ago

“not trustworthy & very unreliable”

Helpful Report

Posted 8 months ago

“avoid never have what is shown on their website”

Helpful Report

Posted 8 months ago

“run away as fast as you can from them not worth the hassle”

Helpful Report

Posted 8 months ago

“buying from them could bring very serious consequences as their products cannot be sent outside mainland china and also do not conform international specifications,products which could cause a hazard or even a big fire,products with defects on them lastly without valid warranties so in case of any troubles nothing could be done for repairs locally”

Helpful Report

Posted 8 months ago

“if wanting brand new genuine version of products with guarantee and without defects on them then i will suggest to look elsewhere”

Helpful Report

Posted 8 months ago

“protection only applies to sellers”

Helpful Report

Posted 9 months ago

“a lot of caution&care must be exercised when dealing with them”

Helpful Report

Posted 9 months ago

“"their so called" help service(because this does not even exist in the first place) just buys time til such time buyer goes away”

Helpful Report

Posted 9 months ago

“STOP HALT do not touch them DO NOT GIVE THEM YOUR PAYMENT INFORMATION”

Helpful Report

Posted 9 months ago

“ATTENTION PLEASE:accepting payments&orders for products which do not even exist in their stock”

Helpful Report

Posted 9 months ago

“PLEASE READ THIS VERY CAREFULLY VERY IMPORTANT NOTICE: running away with payments & orders not sent correctly purposely”

Helpful Report

Posted 9 months ago

“no one is to depend on their services”

Helpful Report

Posted 10 months ago

“not what somebody would obviously be expecting”

Helpful Report

Posted 10 months ago

TOMTOP is rated 1.0 based on 468 reviews