TOMTOP Reviews

Name: TOMTOP
Rating: 1.05

1.1 Rating 486 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.1

Based on 486 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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TOMTOP 1 star review on 17th October 2024

Anonymous

Anonymous

Anonymous // 01/01/2019

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“they do whatever they please with buyers”

Helpful Report

Posted 11 months ago

“beware if you have a problem with a product or the seller the platform will not back you up”

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Posted 1 year ago

“simple money grabbers and nothing else”

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Posted 1 year ago

“All the persons behind "their so called" helping services are people with 2 faces”

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Posted 1 year ago

“no assistance will be offered at all if any problems arise”

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Posted 1 year ago

“not trustworthy & very unreliable”

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Posted 1 year ago

“avoid never have what is shown on their website”

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Posted 1 year ago

“run away as fast as you can from them not worth the hassle”

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Posted 1 year ago

“buying from them could bring very serious consequences as their products cannot be sent outside mainland china and also do not conform international specifications,products which could cause a hazard or even a big fire,products with defects on them lastly without valid warranties so in case of any troubles nothing could be done for repairs locally”

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Posted 1 year ago

“if wanting brand new genuine version of products with guarantee and without defects on them then i will suggest to look elsewhere”

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Posted 1 year ago

“protection only applies to sellers”

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Posted 1 year ago

“a lot of caution&care must be exercised when dealing with them”

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Posted 1 year ago

“"their so called" help service(because this does not even exist in the first place) just buys time til such time buyer goes away”

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Posted 1 year ago

“STOP HALT do not touch them DO NOT GIVE THEM YOUR PAYMENT INFORMATION”

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Posted 1 year ago

“ATTENTION PLEASE:accepting payments&orders for products which do not even exist in their stock”

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Posted 1 year ago

“PLEASE READ THIS VERY CAREFULLY VERY IMPORTANT NOTICE: running away with payments & orders not sent correctly purposely”

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Posted 1 year ago

“no one is to depend on their services”

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Posted 1 year ago

“not what somebody would obviously be expecting”

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Posted 1 year ago

“abandon buyers once order processed and payment taken”

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Posted 1 year ago

“crooks at their very best”

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Posted 1 year ago

TOMTOP is rated 1.1 based on 486 reviews