TOMTOP Reviews

Name: TOMTOP
Rating: 1.04

1.0 Rating 468 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

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Metrics

1.0

Based on 468 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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TOMTOP 1 star review on 17th October 2024

Anonymous

Anonymous

Anonymous // 01/01/2019

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“I have bought a tablet last week and it doesn't charge. I sent them a lot of emails, fotos even videos but they didn't give my money back.I will never buy from them again.”

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Posted 3 months ago

“not worth the time not worth the hassle do not recommend to deal with”

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Posted 3 months ago

“webpage all full and infected with 100% con artists”

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Posted 3 months ago

“delay tactics used to buy time until the refund time frame expires until the buyer eventually gives up and goes away”

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Posted 3 months ago

“awful poor quality products sold with no returns and no refund”

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Posted 3 months ago

“everything is a complete disaster”

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Posted 4 months ago

“non-existent aid terrible after sales assistance”

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Posted 4 months ago

“only causing far too many problems with no solutions”

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Posted 4 months ago

“bunch of careless people who only want money and that is it”

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Posted 4 months ago

“dirty filthy scammers leaving everybody stranded 100% out of pocket”

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Posted 4 months ago

“NO TYPE of service protection offered for buyers at all,this service unfortunately only applies to sellers which off course are most commonly known as the scammers”

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Posted 5 months ago

“Bought a LANPWR 100AH LiFe battery. On arrival the battery was ok 87%, after a few days without use 29%, completely defective a day later! Customer service emailed and immediate response BUT... We will submit it to our technical department, email back within 48 hours, ..........within 24 hours,..... make a video....., too bad we can't open your video, ..... create the video in a different file type,....... scammers, no guarantee, WORTHLESS”

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Posted 5 months ago

“all infected with scammers”

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Posted 5 months ago

“danger of theft and fraud”

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Posted 5 months ago

“unsafe for use so please be extremely careful when ordering things since they will send WHATEVER THEY PLEASE AND NOT WHAT HAS BEEN ORDERED SINCE WHAT HAS BEEN ORDERED IS NEVER IN STOCK IN THE FIRST PLACE”

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Posted 6 months ago

“not to anybody's liking”

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Posted 6 months ago

“ignorance at it's very best”

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Posted 6 months ago

“worthless attention”

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Posted 6 months ago

“protect only their sellers not their buyers cheating business”

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Posted 6 months ago

“buyers/purchasers for them never come first”

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Posted 7 months ago

TOMTOP is rated 1.0 based on 468 reviews