TOMTOP Reviews

“ outcome will always be 0 refund ”

“ people need to know who they are buying from,it is a marketplace all full and infected with scammers just waiting to get hold of the hard earned cash and not deliver what has been really paid for but something entirely different in case of any complaints no refund ”

“ It’s shocking that they would send out what appears to be returned items as new! Despite providing clear evidence of the issue, their support team refuses to replace the product or offer a refund. ”

“ delay tactics used to buy time until the refund time frame expires until the buyer eventually gives up and goes away ”

“ awful poor quality products sold with no returns and no refund ”

“ I told them to make returning and refund. ”

“ biggest issue or problem is due to the fact that no refund will be processed even if nothing has been received or not received correctly ”

“ extremely difficult order processes means that they make it impossible to receive from them a refund and in the event of any problems they will wash their hands not wanting to know anything about it that is why they won't respond back ”

“ everything sent to consumers not as described then having to send it back and not receiving the refund ”

“ guarantees will not be honored this is another issue that many consumers are facing,they will ask for all types of videos of the fault and for the product to be repaired locally logically this will need to be payed out of the purchaser pocket raising the products cost which could be of a significant amount of money and also depending whether or not if it can be repaired(that is one part of the scam)and the other part of the scam is that they claim to give the money back if the product is sent back at the purchasers cost to China where they know that in many cases the delivery cost costs more than what the product actually costs and could prove to be prohibitive but neither the product or delivery costs are refunded back so they've stayed with the product and the whole payment(which is the cost of the product plus the delivery cost)this means 0 refund ”