TOMTOP Reviews

Name: TOMTOP
Rating: 1.04

1.0 Rating 468 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.0

Based on 468 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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TOMTOP 1 star review on 17th October 2024

Anonymous

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“non reversal of payments”

Helpful Report

Posted 1 year ago

“all movement transactions are only done 1 way(in other words only to purchase)”

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Posted 1 year ago

“bribing consumers into placing their orders and then failing them all”

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Posted 1 year ago

“red flag platform proceed with caution”

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Posted 1 year ago

“not to be trusted”

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Posted 1 year ago

“you pay receive not as described product”

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Posted 1 year ago

“customer pays and receives something way entirely different in return”

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Posted 1 year ago

“not to be relied on”

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Posted 1 year ago

“TRANSACTIONS ONLY ONE WAY all payments will be completely lost”

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Posted 1 year ago

“nobody will be happy”

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Posted 1 year ago

“nothing will never ever exist in stock”

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Posted 1 year ago

“never returning back all monies paid even if products are sent back to them”

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Posted 1 year ago

“not allowing returns for refunds when the sale has gone through all monies are completely lost and a full 100% loss out of pocket”

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Posted 1 year ago

“disappointment will be the issue of buyers who purchases things on their platform”

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Posted 1 year ago

“products/items shown are not in stock and will never be in stock”

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Posted 1 year ago

“buyers monies are not protected in the event of any problems all monies are automatically lost with no recourse whatsoever,the only route available to recover monies lost would only be via the respective banks”

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Posted 1 year ago

“they will do all that they can in their powers to screw buyers”

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Posted 1 year ago

“all is about carelessness and promising falsely not caring at all about the purchaser”

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Posted 1 year ago

“please be advised that once an order has been entered into their system there is no turning back”

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Posted 1 year ago

“the products advertised on their website do not even exist,they are accepting orders that cannot be fulfilled,refund requests are completely ignored with e-mail inquiries been also completely ignored”

Helpful Report

Posted 2 years ago

TOMTOP is rated 1.0 based on 468 reviews