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Toner Connect Reviews

4.9 Rating 1,188 Reviews
98 %
of reviewers recommend Toner Connect
4.9
Based on 1,188 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Anonymous
Anonymous  // 01/01/2019
great fast reliable trustworthy company to work with.
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Posted 3 months ago
Prompt, trustworthy business! Easy process, kind staff!
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Posted 3 months ago
I'm hoping that the check I received today for $126, and not the $310 purchase order amount was made in error. It's 3pm here in California but their office closed at 2pm so I will have to wait till tomorrow to speak to someone. I took several pictures of the new toners in original boxes and even sealed in the original outer plastic as well. I was offered more by another toner company but I had already sent the product to Toner Connect. There was absolutely no reason I shouldn't have been paid for the toners.
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Posted 3 months ago
Hi Sheri, we're sorry that you had a less-than-stellar experience with our service. After thoroughly reviewing your shipment, we found that several of your toner cartridges had water damage on the side of the boxes. These damages weren't shown in the initial photos provided. As such, we do not accept water-damaged products. For more information and a detailed explanation, please view the Inspection Report in your online portal. Feel free to reach out to us at info@tonerconnect.net or call us for further details.
Posted 2 months ago
Easy to use
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Posted 3 months ago
It was an easy and quick process to review items, a very reasonable offer, and very fast shipping labels were created. I got everything approval, and it shipped in about an hour.
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Posted 3 months ago
Just want to thank toner connect for making it easier for me and very fair offers for my toners definitely recommend them
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Posted 3 months ago
Friendly helpful fair offer.
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Posted 3 months ago
I love the service. They've always been pretty quick with me. A little slow around the holidays but that's to be expected. The one takeaway I have is they need more payment options. I like cash app or venmo.
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Posted 3 months ago
Great communication
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Posted 3 months ago
I honestly have to say that I’m by impressed with their service. I had a few unused toners that I no longer needed, and I sold to this company for a very just price. The portal they use is very transparent and user friendly. You are able you to pretty much see the entire process from the moment ship it, which they provide the label, then the moment their receive it, inspect it and them boom… you get paid. I loved the experience. Not to mention, you can easily chat with them on their website. Tonerconnect - Thank you for the outstanding experience you provided me.
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Posted 3 months ago
Toner Connect was very easy to use and very fast.
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Posted 3 months ago
I had a great experience with Toner Connect. The customer service was great. The process with very easy. Communication was efficient and effective. I was also happy with the quote. Thanks!
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Posted 3 months ago
I had some trouble with printing additional labels. Once I got this figured out all was good! Communications with Toner Connect worked fine to get me on track. I would recommend them to anyone.
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Posted 3 months ago
Toner Connect has made their process so easy and efficient. They take care of everything but the packaging. Am a repeat customer.
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Posted 3 months ago
Sending back toner cartridges for recycling or return was very straightforward. Most services provide a prepaid shipping label, which makes it incredibly convenient. I didn’t have to worry about covering any shipping costs, and the instructions were clear, making the whole process hassle-free.
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Posted 3 months ago
I have used Toner connect a few times and they have always made the process very easy and simple. Great communication and service! I highly recommend them and will continue to use them.
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Posted 3 months ago
HIGHLY RECOMMEND!!! This is the way to make great money on your old toners!!! 👌
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Posted 3 months ago
Used them several times to get rid of unneeded toner from systems we have retired etc. always a pleasure to work with
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Posted 3 months ago
This was a great experience from The beginning to the end.
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Posted 3 months ago
So easy, so fast! Would recommend! I bought a new printer and did not need the old toners I no longer needed.
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Posted 4 months ago
Toner Connect is rated 4.9 based on 1,188 reviews