TONI&GUY Reviews

Name: TONI&GUY
Address: Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,, Langley
Rating: 4.48

4.5 Rating 1,913 Reviews

87 %

of reviewers recommend TONI&GUY

4.5

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About TONI&GUY:

TONI&GUY is the ‘Official Sponsor to London Fashion Week’ and create the hair for over 60 designer catwalk shows each year working with top designers including Giles Deacon, Todd Lynn, Jean- Pierre Braganza and William Tempest. Toni Mascolo and Brother Guy co-founded the first TONI&GUY salon in 1963 in Clapham, London, joined later by their two brothers Bruno and Anthony. By the late 1990’s the company had grown from a single salon to over a hundred in over 20 countries world-wide.
Driven by their philosophy of pushing the boundaries of hairdressing and delivering creativity, quality and consistency to every client, Toni and Guy Mascolo were one of the first to begin the franchising boom, with the first franchised salon opening in Brighton in 1988.
TONI&GUY have remained at the forefront of the hairdressing industry and has pioneered the professional hairdresser, exceeding all industry standards to make expertise available on a global scale.

Visit Website

Phone:

0175 361 2040

Email:

info@mascolo.co.uk

Location:

Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,
Langley
SL3 6DA

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TONI&GUY 1 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order. Delivered in a few days in time for a birthday treat. Very good customer services personnel.”

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Posted 4 years ago

“I still have not received correct item or any explanation when the right item will be sent terrible customer service”

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Posted 4 years ago

Dear Sam, Thank you for your review. I can see that Customer Services have responded to your email on 22/02/21, this is currently with our Returns team who will be in contact shortly to have this rectified. As you can appreciate, we are all still remotely working which means there can be a slight delay. I thank you for your understanding and I will chase our Returns team now. Kind regards, Customer Services

Posted 4 years ago

“It didn't fit my hairdryer so in the process of returning the product”

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Posted 4 years ago

“Great company”

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Posted 4 years ago

“Very fast and efficient service, expertly packed - definitely use again.”

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Posted 4 years ago

“I miss you guys at the moment. I love coming to the salon in Clapham Junction. I get an excellent hair cut, a great customer experience and I really like my stylist and the team. I can't wait to get back and see you all.”

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Posted 4 years ago

“Love the shampoo brand”

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Posted 4 years ago

“A very good service. Would use again.”

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Posted 4 years ago

“Easy to use website and free delivery”

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Posted 4 years ago

“Love the Chester Toni & Guy. Girls do great cuts and colour. Really miss Katie and Jade.”

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Posted 4 years ago

“I like my ptoduct , very good quality”

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Posted 4 years ago

“Always good service”

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Posted 4 years ago

“Good service supplying excellent product. Will buy hair products from them again.”

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Posted 4 years ago

“Cccccccccccccccc”

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Posted 4 years ago

“product arrived ahead of scheule .thank you”

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Posted 4 years ago

“Very speedy response and delivery. The reply email to my query was helpful.”

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Posted 4 years ago

“Fabulous shampoo perfectly suitable for my unruly curl and even better when used with the conditioner and styled with curl cream.”

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Posted 4 years ago

“Goods arrived promptly, efficiently packaged and arrived in great condition! I've not used the products yet but I do use them regularly! Really good price too, well done ✔ 👍 👌 👏”

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Posted 4 years ago

“Great service, packed to perfection and quick delivery. Shampoo excellent price. Cannot fault.”

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Posted 4 years ago

“Expensive shampoo but cheaper than other places. Good delivery, well packed. Thank you.”

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Posted 4 years ago

TONI&GUY is rated 4.5 based on 1,913 reviews