TONI&GUY Reviews

Name: TONI&GUY
Address: Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,, Langley
Rating: 4.48

4.5 Rating 1,913 Reviews

87 %

of reviewers recommend TONI&GUY

4.5

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About TONI&GUY:

TONI&GUY is the ‘Official Sponsor to London Fashion Week’ and create the hair for over 60 designer catwalk shows each year working with top designers including Giles Deacon, Todd Lynn, Jean- Pierre Braganza and William Tempest. Toni Mascolo and Brother Guy co-founded the first TONI&GUY salon in 1963 in Clapham, London, joined later by their two brothers Bruno and Anthony. By the late 1990’s the company had grown from a single salon to over a hundred in over 20 countries world-wide.
Driven by their philosophy of pushing the boundaries of hairdressing and delivering creativity, quality and consistency to every client, Toni and Guy Mascolo were one of the first to begin the franchising boom, with the first franchised salon opening in Brighton in 1988.
TONI&GUY have remained at the forefront of the hairdressing industry and has pioneered the professional hairdresser, exceeding all industry standards to make expertise available on a global scale.

Visit Website

Phone:

0175 361 2040

Email:

info@mascolo.co.uk

Location:

Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,
Langley
SL3 6DA

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TONI&GUY 1 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, easy to place order and order was confirmed straight away. Items received were packed well and as described.”

Helpful Report

Posted 4 years ago

“Delivery was quick and packaged really securely . I like what it does to my hair. But there is a design flaw. The metal rubs on the barrels and scratches off the paint (only used once!)”

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Posted 4 years ago

“Extremely efficient. The order was despatched straight away and it arrived the next day”

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Posted 4 years ago

“Prompt delivery of gift card but a ridiculous amount of unnecessary packaging used.”

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Posted 4 years ago

“Being able to book a hair appointment post April 12th!!! I know many other salons have already booked in their clients - why have I not heard anything !!!! That’s my review .....”

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Posted 4 years ago

“Beautiful packaging arrived promptly. However the plunger for the shampoo is jammed so it has to be used by unscrewing the head of the bottle.”

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Posted 4 years ago

“Took a little longer than expected. Had to email to find out where it was, but staff answered email promptly and apologised for the delay”

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Posted 4 years ago

“Product is beyond amazing, but pump dispenser on the conditioner didn’t work, which is irritating!”

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Posted 4 years ago

“Happy with my antistatic comb perfect for precision parting in my hair as unable to do so before also bought wella reflections oil firm favourite for my unruly hair been using the same product for 5 years as not found any thing as near as good also smells gorgeous”

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Posted 4 years ago

“Love the shampoo brand”

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Posted 4 years ago

“Good service supplying excellent product. Will buy hair products from them again.”

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Posted 4 years ago

“Goods arrived promptly, efficiently packaged and arrived in great condition! I've not used the products yet but I do use them regularly! Really good price too, well done ✔ 👍 👌 👏”

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Posted 4 years ago

“Really happy with my purchase - I managed to find my favourite conditioner from this website @ a reduced price (unfortunately it appears to have been discontinued now so hard to find). Delivery took a little longer than expected to arrive because of current restrictions which is understandable but came with far too much packaging for one bottle of conditioner! Apart from that though, all good + would definitely buy from Toni + Guy again next time.”

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Posted 4 years ago

“A top end salon, with good decor , providing a friendly and efficient service which uses high quality stylists. Hopefully the reopening will be soon !”

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Posted 4 years ago

“Good website”

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Posted 4 years ago

“Packaging was broken but apart from that everything was ok”

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Posted 4 years ago

“I’ve been using T&G for well over 20 yrs so I guess I like them 🤔🤔”

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Posted 4 years ago

“Tony and Guy website is good. I would love a free shipping for return customer though. I am trying to buy Moroccanoil treatment oil but have to pay shipping charges so not ordering. Thank you for your service and products”

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Posted 4 years ago

“Easy enough to order. Good communication, product came quickly.”

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Posted 4 years ago

“Great company”

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Posted 4 years ago

TONI&GUY is rated 4.5 based on 1,913 reviews