TONI&GUY Reviews

Name: TONI&GUY
Address: Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,, Langley
Rating: 4.48

4.5 Rating 1,901 Reviews

87 %

of reviewers recommend TONI&GUY

4.5

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About TONI&GUY:

TONI&GUY is the ‘Official Sponsor to London Fashion Week’ and create the hair for over 60 designer catwalk shows each year working with top designers including Giles Deacon, Todd Lynn, Jean- Pierre Braganza and William Tempest. Toni Mascolo and Brother Guy co-founded the first TONI&GUY salon in 1963 in Clapham, London, joined later by their two brothers Bruno and Anthony. By the late 1990’s the company had grown from a single salon to over a hundred in over 20 countries world-wide.
Driven by their philosophy of pushing the boundaries of hairdressing and delivering creativity, quality and consistency to every client, Toni and Guy Mascolo were one of the first to begin the franchising boom, with the first franchised salon opening in Brighton in 1988.
TONI&GUY have remained at the forefront of the hairdressing industry and has pioneered the professional hairdresser, exceeding all industry standards to make expertise available on a global scale.

Visit Website

Phone:

0175 361 2040

Email:

info@mascolo.co.uk

Location:

Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,
Langley
SL3 6DA

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TONI&GUY 5 star review on 3rd April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a gift card voucher for my son on 3/3/21 and still hasn’t arrived. His birthday is tomorrow so no present to give him. Not impressed.”

Helpful Report

Posted 3 years ago

Dear Susan, Thank you for your review. I can only apologise for any dissatisfaction caused. As you can appreciate, we are all still remotely working and these gift cards are manually uploaded which has added a little more time before dispatch. I can confirm that your order has been dispatched and tracking details have already been sent to you to the email address you placed your order with, this will arrive in the morning so hopefully in time for you to give to your son for his birthday. I appreciate your patience and understanding. If there is anything else we can help with, please do not hesitate to contact us at: info@mascolo.co.uk Kind regards, Customer Services

Posted 3 years ago

“Thank YOU!”

Helpful Report

Posted 3 years ago

“Ordered gift vouchers online over a week ago, still not received them and have no further emails since (despite the money being taken the same day).”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for your review. I can only apologise for the delay in getting your gift card to you. As we are all still remotely working, these cards need to be manually uploaded which I am sure you can appreciate has taken a little longer than being in the office. We also have this stated in our Terms and Conditions. I can assure you that your card will be with you in the next few days and I appreciate your patience in this. Kind regards, Customer services

Posted 3 years ago

“I have always bought my Morrocan Oil Shampoo and Conditioner from TONI&GUY since 2014. I have found the rates the most reasonable here and I am assured that the product I am buying is genuine. This time I had to go for the Hydrate range rather than the usual Volume range that I go for because the Extra Volume set was unavailable and I was running out of my supply. I was slightly disappointed that the pump for the conditioner bottle did not work this time but I have carried on using the product without attempting to return because I can't do without it and couldn't have substituted it with anything else!”

Helpful Report

Posted 3 years ago

“Great Price and speedy delivery- no hurdles.”

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Posted 3 years ago

“I would find it easier to write a review when I have had the products long enough to use them. They seem to be just what i want so if the firm would like to ask me next month I would be glad to give a user review. At the moment I can say I love the packaging but would like mor instruction on use. Stars only for presentation.”

Helpful Report

Posted 3 years ago

“Very happy with the result.”

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Posted 3 years ago

“Have been using Redken Scalp Relief and the hair mask for a few months now and always look round for cheapest deal which was Toni & Guy. Was very impressed how quickly it arrived and no postal charges”

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Posted 3 years ago

“Very quick delivery as always”

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Posted 3 years ago

“Excellent website quick and professional”

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Posted 3 years ago

“Pleased with this hairdryer and is great for styling shorter hairstyles. Also has 5 year guarantee.”

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Posted 3 years ago

“I am not satisfied with the item. I return the item about a month time but not get my refund yet”

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Posted 3 years ago

“The package arrived leaking out of the lid :-( The shampoo itself is ace.”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for your Review. I am sorry to hear there was some damage in transit. Are you able to send an image to the below address so we can look at how we can resolve this for you: info@mascolo.co.uk We look fore3ard to hearing from you. Kind regards, Customer Services

Posted 3 years ago

“I HAVE USED TONI & GUY FOR MANY YEARS AND THE STAFF ARE ALWAYS LOVELY.”

Helpful Report

Posted 3 years ago

“Excellent products! Ordered online and delivery was swift.”

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Posted 3 years ago

“Quick delivery excellent service”

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Posted 3 years ago

“Excellent service!”

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Posted 3 years ago

“Label M straighteners are amazing and arrived super fast. Would highly recommend”

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Posted 3 years ago

“Speedy delivery, lovely sharp scissors that are nice to hold and come in a neat case.”

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Posted 3 years ago

“I have been a client with Toni and Guy for 17 years and cannot fault the professionalism and curtesy they provide. And a wonderful hair cut.”

Helpful Report

Posted 3 years ago

TONI&GUY is rated 4.5 based on 1,901 reviews