TONI&GUY Reviews

Name: TONI&GUY
Address: Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,, Langley
Rating: 4.48

4.5 Rating 1,901 Reviews

87 %

of reviewers recommend TONI&GUY

4.5

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About TONI&GUY:

TONI&GUY is the ‘Official Sponsor to London Fashion Week’ and create the hair for over 60 designer catwalk shows each year working with top designers including Giles Deacon, Todd Lynn, Jean- Pierre Braganza and William Tempest. Toni Mascolo and Brother Guy co-founded the first TONI&GUY salon in 1963 in Clapham, London, joined later by their two brothers Bruno and Anthony. By the late 1990’s the company had grown from a single salon to over a hundred in over 20 countries world-wide.
Driven by their philosophy of pushing the boundaries of hairdressing and delivering creativity, quality and consistency to every client, Toni and Guy Mascolo were one of the first to begin the franchising boom, with the first franchised salon opening in Brighton in 1988.
TONI&GUY have remained at the forefront of the hairdressing industry and has pioneered the professional hairdresser, exceeding all industry standards to make expertise available on a global scale.

Visit Website

Phone:

0175 361 2040

Email:

info@mascolo.co.uk

Location:

Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,
Langley
SL3 6DA

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TONI&GUY 5 star review on 3rd April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Will only order my hair products from here, as the customer service and delivery is excellent - plus they always have such great offers and prices!”

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Posted 3 years ago

“Very speedy service and great prices too.”

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Posted 3 years ago

“Quick delivery in 2days will shop again. Thank you”

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Posted 3 years ago

“Happy with purchased item.”

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Posted 3 years ago

“I love keratase and I was pleased with my previous online order with Tony and guy so I made another one and was equally pleased this time.”

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Posted 3 years ago

“great prices and speedy delivery”

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Posted 3 years ago

“very good service”

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Posted 3 years ago

“Very speedy delivery of very well packaged Shampoo at a good price. Thank you!”

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Posted 3 years ago

“Super quick service, competitive price and great product - thank you!”

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Posted 3 years ago

“Sent the wrong product. Not the same be I ordered. Then refused to send out the replacement straight away instead having to go through a labourious returns process despite the fact it was their mistake. An still awaiting a refund. Would never buy from again.”

Helpful Report

Posted 3 years ago

Dear Kate, Thank you for your review. I am sorry to hear that your received the incorrect product, I have chase dour Returns Department who will be in contact very soon. Unfortunately, this was down to human error and as you can appreciate, we do need to follow our processes to ensure we resolve this the correct way. I appreciate your patience in this matter and someone will be in contact very shortly. Kind regards, Customer Services

Posted 3 years ago

“The clamp broke after 1 use.”

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Posted 3 years ago

Dear Peter, Thank you for your review. I am sorry to hear that the clamp had broken after 1 use. If you send an email with your order confirmation to the below address, one of our team will be able to resolve this for you: info@mascolo.co.uk I do hope this helps and we look forward to hearing from you. Kind regards, Customer Services

Posted 3 years ago

“Very efficient delivery. I really love my product. Works perfectly!”

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Posted 3 years ago

“Quick and free delivery”

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Posted 3 years ago

“Excellent service as always”

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Posted 3 years ago

“Very quick delivery”

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Posted 3 years ago

“Love the Wella Oil Reflections shampoo & conditioner, my hair is very dry and these two certainly do the trick; I've used them for years. 😊”

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Posted 3 years ago

“Really prettty and trendy hair clips . I’m growing my hair out so these are great to pin back whilst growing down x”

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Posted 3 years ago

“Reasonably priced, discounted NHS before the pandemic, has helped many of my cancer patients by training staff to care for hair affected by cancer treatment. Great company! Communicated well from point of ordered, delivered quickly and well packaged.”

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Posted 3 years ago

“Have not used this product. I was sent this in error, which I cannot return due to covid. I would imagine its great as my other products are.”

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Posted 3 years ago

Dear Tina, Thank you for your Review. I am sorry to hear you have received the incorrect product. One of our team will be in contact so we can rectify this for you. Thank you for making us aware. Kind regards, Customer Services

Posted 3 years ago

“Speedy delivery and competitive price.”

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Posted 3 years ago

TONI&GUY is rated 4.5 based on 1,901 reviews