TONI&GUY Reviews

Name: TONI&GUY
Address: Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,, Langley
Rating: 4.48

4.5 Rating 1,902 Reviews

87 %

of reviewers recommend TONI&GUY

4.5

Based on 1,902 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About TONI&GUY:

TONI&GUY is the ‘Official Sponsor to London Fashion Week’ and create the hair for over 60 designer catwalk shows each year working with top designers including Giles Deacon, Todd Lynn, Jean- Pierre Braganza and William Tempest. Toni Mascolo and Brother Guy co-founded the first TONI&GUY salon in 1963 in Clapham, London, joined later by their two brothers Bruno and Anthony. By the late 1990’s the company had grown from a single salon to over a hundred in over 20 countries world-wide.
Driven by their philosophy of pushing the boundaries of hairdressing and delivering creativity, quality and consistency to every client, Toni and Guy Mascolo were one of the first to begin the franchising boom, with the first franchised salon opening in Brighton in 1988.
TONI&GUY have remained at the forefront of the hairdressing industry and has pioneered the professional hairdresser, exceeding all industry standards to make expertise available on a global scale.

Visit Website

Phone:

0175 361 2040

Email:

info@mascolo.co.uk

Location:

Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,
Langley
SL3 6DA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good service will definately recommend”

Helpful Report

Posted 4 years ago

Dear Joanne, Thank you for your review. I am sorry you are unable to get through to our Returns Department. I will pass your details over and someone will be in contact shortly regarding our Returns process. If there is anything else I can help with, please do not hesitate to email us at: info@mascolo.co.uk Kind regards, Customer Services

Posted 4 years ago

“Excellent service! Good price and quick delivery I would definitely recommend”

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Posted 4 years ago

“Thank you Tony&Guy team for helping me taking care of my hair , Specially when even drug store hair care items were out of shelves. Delivery was faster then I thought it would be , I got my hair mask and shampoo within 3 days. Now,my hair feels loved again all thanks to Tony&Guy hard working team .”

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Posted 4 years ago

“Still waiting for my delivery”

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Posted 4 years ago

“Excellent company, great brand and superb product range.”

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Posted 4 years ago

“I’ve used Toni & Guy products for 20 years, so I’m a fan!”

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Posted 4 years ago

“Arrive in 9 days”

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Posted 4 years ago

Dear Hollie, Thank you for your review. I am sorry that your order took longer than normal to be received by yourself. Due to the current Covid-19, there have been some delays but after tracking this, I am happy that this is now with you. I am sorry for any dissatisfaction caused and if there is anything else I can help with, please contact us at: info@mascolo.co.uk Kind regards, Customer Services

Posted 4 years ago

“Prompt delivery”

Helpful Report

Posted 4 years ago

“The website was easy to navigate and plenty of choice. The delivery service was efficient and the products arrived on time and well packaged. Products were Fantastic as expected from Toni And Guy.”

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Posted 4 years ago

“Thanks for an efficient delivery and the free sample x”

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Posted 4 years ago

“excellent service straighteners arrived next day as promised.”

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Posted 4 years ago

“Easy to order and arrived very quickly. Packaging was excellent, not vast amounts of unnecessary rubbish.”

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Posted 4 years ago

“A great service and loved the Label M products - and a fabulous deal buying one and getting one free. Thank you.”

Helpful Report

Posted 4 years ago

Dear Julia, Thank you for your feedback. I do believe you have spoken with one of our team and this has now been resolved. I do apologise for any inconvenience caused and thank you once again. Kind regards, Customer Services

Posted 4 years ago

“Love this shampoo and conditioner❤️ Smells amazing and dose not irritate my psoriasis 👍🏼”

Helpful Report

Posted 4 years ago

“Very quick delivery spot on”

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Posted 4 years ago

“easy access to Tony and Guy site, and delivered quickly especially due the circumstances at this time. Thank you”

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Posted 4 years ago

“Always receive first class service. Advice and guidance on products”

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Posted 4 years ago

“Quick service considering everything going on right now, was supposed to get a free gift for spending over £40 online but didnt, not that its a massive issue”

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Posted 4 years ago

“Service and the staff is amazing!”

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Posted 4 years ago

“GREAT SERVICE BUT EXPENSIVE”

Helpful Report

Posted 4 years ago

TONI&GUY is rated 4.5 based on 1,902 reviews