Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.81

4.8 Rating 2,699 Reviews

98 %

of reviewers recommend Saffron Alley

4.8

Based on 2,699 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 13th November 2024

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fresh, good quality meat. Loved the lamb chops”

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Posted 1 week ago

“Well packaged with ice packs, great quality meat, excellent colour and taste and texture. Would highly recommend”

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Posted 1 week ago

“The best meat supplier I have experienced. You can taste the quality of the meat. The time they take to prepare and the time it saves me in the kitchen. 10/10 I will continue to get my meat from saffron Alley inshallah”

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Posted 1 week ago

“Never been disappointed with Saffron Alley. Quick deliery, well-packaged and tasty meat. We are trying to reduce our meat intake and only have good quality meat when we eat it, and Saffron Alley is fast becoming our go-to place.”

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Posted 1 week ago

“Consistently good quality meats. Arrives well packaged and fresh. Great value! Excellent customer service always.”

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Posted 1 week ago

“The meat is excellent. The children love the sausages and turkey rashers. It is my second order and I will continue to order from Saffron Valley because the quality and quantity is very good.”

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Posted 1 week ago

“The meat was fresh and didn't take too long to cook. The taste was really good”

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Posted 1 week ago

“Good quality meat that was well packed and easy ot organise when delivered. The price is slighlty mopre than getting it from a store directly but I suppose we are paying for the convenience of having it delivered to our door.”

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Posted 1 week ago

“Lovely taste”

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Posted 1 week ago

“Every week i purchase chicken and mince. It is great quality, tasty and wholesome.”

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Posted 1 week ago

“Excellent named delivery day Good meat quality Great variety of cuts”

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Posted 1 week ago

“Incredible good quality for a halal butcher”

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Posted 1 week ago

“Loved it lived up to expectations”

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Posted 1 week ago

“Well packed, fast delivery, great quality.”

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Posted 1 week ago

“I have only ordered once so far but I have found the prices very affordable and the service from SA is very good - they keep you updated via email and even give the option to track things via the Shop App. While the meat has been nice so far, I will say: I do notice a slight odour to the chicken before cooking. In my personal experience I have found that usually happens with older meat, however, unlike other butchers I’ve used, that smell from SA’s chicken doesn’t seem to remain after cooking so it doesnt affect the taste of the food. I will keep ordering and hopefully the standard either stays the same or improves from here.”

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Posted 1 week ago

“Great prices, excellent quality, fantastic delivery times. Would definitely recommend!”

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Posted 1 week ago

“10/10 👍🏼👍🏼👍🏼👍🏼👍🏼”

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Posted 1 week ago

“1st order , not delivered, cannot get hold of company or shipping company as just tell me it will be delivered today when clearly it is not arriving today”

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Posted 1 week ago

Dear Asif, We sincerely apologise for the inconvenience caused by the delay in your delivery. We understand how frustrating this must be, especially as a first-time customer. Unfortunately, your notification reached us outside of our working hours, otherwise, we would have promptly resolved the issue. At Saffron Alley, we take all customer complaints very seriously and are working hard to get this resolved for you. We value your business and want to ensure you have a positive experience with us. Please rest assured that we are here for your support and have sent you a detailed response regarding your delivery to your registered email address. We are committed to resolving this matter to your satisfaction. Thank you for your patience and understanding. Best regards Saffron Alley Team

Posted 1 week ago

“Sausages were tasty, chicken very fresh”

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Posted 1 week ago

“I have tried all their products. Unfortunately the quality of the beef and the lamb is so bad. Obviously they are using very old animals as both beef and lamb is extremely tough, also their butchers are not qualified ones particularly when for cutting the steaks.”

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Posted 1 week ago

Dear Ibrahim, Thank you for sharing your feedback. We are very sorry to hear about your experience with our products. Animal welfare is paramount to us as a company. The quality of life and the way animals are raised prior to their slaughter is just as important as the method of slaughter itself. We only work with farmers and suppliers who rear animals with dignity and respect. We strive to source our beef and lamb from the finest farms, ensuring ethical raising in good pastures. Our team is dedicated to maintaining high-quality standards. Maintaining proper hygiene and safety controls as per the British Retail Consortium (BRC) and the Food Standards Agency (FSA) guidelines is central to our business. Our staff are formally trained to a high standard in food handling and safety procedures, beyond the government minimum requirements. Your feedback is invaluable to us and it is disappointing to learn that we did not meet your expectations. We have sent an email to your registered email address with a resolution to address your concerns. Please check your inbox for further details. Thank you for your patience and understanding. Kind Regards Saffron Alley Team

Posted 1 week ago

Saffron Alley is rated 4.8 based on 2,699 reviews