Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.82

4.8 Rating 3,218 Reviews

98 %

of reviewers recommend Saffron Alley

4.8

Based on 3,218 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 27th February 2025

Helen Trabelsi

Saffron Alley 5 star review on 19th February 2025

Hanaa Clintom

Saffron Alley 5 star review on 17th February 2025

Anonymous

Asam Majeed

160

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, great quality chicken!”

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Posted 11 months ago

“Fresh and ethical meat”

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Posted 11 months ago

“As always, good quality and good options!”

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Posted 11 months ago

“Postage always arrives on time and in impeccable condition … the team were happy to amend one of my orders as I had made a mistake … the meat is good quality and always tastes exceptional”

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Posted 11 months ago

“Always excellent quality products and so convenient to purchase.”

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Posted 11 months ago

“Have been ordering from Safron Alley for a year now after becoming cognisant of the amount of hormones being pumped into poultry in this country and have always found them to be great.”

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Posted 11 months ago

“First time I have tried grass fed beef and lamb and the difference is huge. The taste, texture and tenderness is so so much better. Will definitely be ordering again!”

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Posted 11 months ago

“great quality meat as always, highly recomend”

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Posted 11 months ago

“I buy meat from Saffron Alley, due to its ethical origin, and although more expensive than typical alternatives, my son says the meat is very tender and tasty. In fact he says he has never tasted meat this tasty and tender before.”

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Posted 11 months ago

“Quick delivery, fresh meat very happy with service”

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Posted 11 months ago

“Excellent service, fast delivery on my chose day. All the meat came nicely sealed with an ice pack in the box. Definitely recommend Saffron Alley.”

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Posted 11 months ago

“I was disappointed as the order was not late 2 items were not of the expected standard and there was an item missing I will have to think before I order again”

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Posted 11 months ago

Salaam Shehnaz, We would like to extend our sincerest apologies for your recent disappointing experience with recent purchase from Saffron Alley. As a loyal and valued customer, your satisfaction is of utmost importance to us, and we appreciate your continued support. We understand how this must have affected your overall perception of our products and services. Please accept our heartfelt apologies for any inconvenience caused. At times, we may miss a product due to bulk requests but we are always open to compensate for the missing item that a customer should have received, however this is not our regular business practice so we want to make sure this does not repeat in future. We take customer satisfaction very seriously, and we appreciate you bringing these issues to our attention. We have sent an email with our detailed resolution to you on an email. Once again, please accept our sincerest apologies for any trouble or frustration caused by this matter. If you have any further questions or concerns, please don't hesitate to reach out. We're always here to help. Kind regards Saffron Alley Team

Posted 11 months ago

“I recently bought lamp meat from Saffron and was thrilled with the quality. The ordering process was smooth, delivery quick, and the meat's taste was outstanding. It cooked beautifully, tender and full of flavor, clearly showcasing their commitment to quality. Their customer service was responsive and courteous, adding to a great overall experience. Highly recommend for anyone looking for top-notch lamp meat”

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Posted 11 months ago

“Very fresh tasty meats and well packaged. Box was damaged on delivery, but impact on items inside. Will definitely buy again.”

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Posted 1 year ago

“Best tender nicely packed,fresh chicken.love it.all nice and tidy non drip for my freezer as i order for couple of weeks”

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Posted 1 year ago

“Recently had a delivery, I was very impressed with the quality of the chicken I bought, I was also very happy with free delivery. Thank you saffron Alley.”

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Posted 1 year ago

“Every time I get beef mince meat or ribs they smell really bad. I already ordered few times thinking they might be better next time.”

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Posted 1 year ago

Salaam Osman, We would like to extend our sincerest apologies for your recent disappointing experience with recent purchase from Saffron Alley. As a loyal and valued customer, your satisfaction is of utmost importance to us, and we appreciate your continued support. We understand how this must have affected your overall perception of our products and services. Please accept our heartfelt apologies for any inconvenience caused. Our meat comes in fresh daily and is cut freshly to order also so we are somewhat surprised that this has happened. Sometimes due to vacuum sealed packaging the meat might smell in that case we suggest customers to air out the meat for some time and it is observed the smell goes off. Rest assured; we will investigate the issue to ensure it doesn't happen again in future. We have sent an email with our detailed resolution to you on an email. Once again, please accept our sincerest apologies for any trouble or frustration caused by this matter. If you have any further questions or concerns, please don't hesitate to reach out. We're always here to help. Kind regards Saffron Alley Team

Posted 11 months ago

“I’m so impressed with the service offered by Saffron Alley. I became weary of supermarket chicken after researching the awful condition that chickens are kept in before slaughter, so turned to saffron alley. I’m really happy with what I’ve ordered from them so far, and can’t wait to try some more things!”

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Posted 1 year ago

“First time purchase - sirloin steak box. Can definately vouch for the freshness and quality of meat. Smash burgers - amazing quality.”

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Posted 1 year ago

“Great consistent high quality food.”

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Posted 1 year ago

Saffron Alley is rated 4.8 based on 3,218 reviews