Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.82

4.8 Rating 3,220 Reviews

98 %

of reviewers recommend Saffron Alley

4.8

Based on 3,220 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 27th February 2025

Helen Trabelsi

Saffron Alley 5 star review on 19th February 2025

Hanaa Clintom

Saffron Alley 5 star review on 17th February 2025

Anonymous

Asam Majeed

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Food is good. Fresh however the delivery is slow. Foods get delivered late at times. Probably should change your courier and have someone that priorities frozen cold foods.”

Helpful Report

Posted 1 month ago

“Consistant on some items with some improvement needed on others”

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Posted 1 month ago

“good quility steaks-steak sample box is really good with thick cuts of meat”

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Posted 1 month ago

“Great quality product”

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Posted 1 month ago

“Quick delivery and lovely meat each time.”

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Posted 1 month ago

“I have been ordering regularly for few months now end of each month and found that the quality of the meat is definitely much better than the local stores and best to purchase in bulk 500g-1kg or more to get value from products and the quantity needed for family meals.”

Helpful Report

Posted 1 month ago

“Hi team Thank you for the opportunity to review your products. The chicken, curry cut sent, turned out to be really good. The only thing I would appreciate would be less blood in the chicken. It was more bloody than supermarket halal chicken. One thing I was disappointed in was the 3 cm chicken cubes ordered. They had bones in them and lots of small chicken bits. It was also quite bloody so I literally cleaned up the chicken and cut it up into 3 cm or similar cubes. All cubes were different shapes and sizes. The beef mince was good, no complaints. The lamb was pretty good quality too.”

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Posted 1 month ago

“Chicken is really good quality and you can taste the difference. Well packaged and had no issues with delivery.”

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Posted 1 month ago

“Absolutely amazing meat, thoroughly enjoyed it. Will be ordering again!”

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Posted 1 month ago

“Product as described so happy. Never got email that order is ready but called myself and collected the order.”

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Posted 1 month ago

“Very good quality of products. The best thing is that they offer variety of products. A lot of choices. Easy to shop. Good customer service.”

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Posted 2 months ago

“Good quality meat and packaging is clean , however my parcel twice has arrived defrosted.”

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Posted 2 months ago

“I'd say the meat is top quality, way better than shop bought and delivered to my doorstep which is fantastic. antoher thing i have ordered couple of times now, the qaulity and freshness has been consistent. Keep up the good work Saffron Alley team, you guys are delivering excellent customer value. Any suggestion or advice? I'd love to have delivery dates closer to the date I am ordering and delivery should be free on Sat just like weekdays (on orders above £40).”

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Posted 2 months ago

“Turkey was fresh and beautiful as always however had too many feathers still in it for my liking. The delivery was perfect and the packaging also great. Will definitely be ordering again next Christmas.”

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Posted 2 months ago

“Excellent quality meat. We are not Muslim, but choose to buy from Saffron Alley because of the quality and service. Disappointing delivery from DHL though- they just left the parcel on the step outside, in the rain, without calling or ringing the bell to let us know they had arrived.”

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Posted 2 months ago

“Meat was good.”

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Posted 2 months ago

“Very good quality meat”

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Posted 2 months ago

“Very good service and packaging.”

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Posted 2 months ago

“When my order arrived, I noticed that one item was incorrect. I promptly contacted the company via email and included photographs of the mistake. They responded by apologizing and offering to send the correct item free of charge. I have been a loyal customer of theirs for 5 years and have never encountered any issues before.”

Helpful Report

Posted 2 months ago

“Meat arrived in well packed conditions which meant I was confident the items would be fresh and safe. There are good ranges to choose from, however I would find buying steak for a family is far too expensive and it is a shame that the halal market on premium steak does not compete well with non-halal.”

Helpful Report

Posted 2 months ago

Saffron Alley is rated 4.8 based on 3,220 reviews