Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.82

4.8 Rating 3,229 Reviews

98 %

of reviewers recommend Saffron Alley

4.8

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 27th February 2025

Helen Trabelsi

Saffron Alley 5 star review on 19th February 2025

Hanaa Clintom

Saffron Alley 5 star review on 17th February 2025

Anonymous

Asam Majeed

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always consistent quality. Burgers and sausages are great. Product delivery has always been on time. However the minimim order delivery charge is a bit too high and I am often reluctant to order.”

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Posted 1 year ago

“Very good quality meat. I have ordered chicken and bones for broth.”

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Posted 1 year ago

“Happy with my 1st order. Quality of the meat was great and so glad to find a place where no routine antibiotics or growth hormones are used on the animals. I hope that you can provide more free range chicken options and also chicken liver options as I would love to buy these in future.”

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Posted 1 year ago

“Quick delivery, chicken was clean. I was a bit confused about dicing measurement. I expected 1 cm diced chicken would be smaller. Felt more like 1 inch.”

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Posted 1 year ago

“Wide range of goods at a good price.”

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Posted 1 year ago

“so far so good”

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Posted 1 year ago

“Quality of meat is great, I have noticed in recent orders the packages have gotten smaller but cost has risen which is disappointing. Overall I would recommend this meat company, meat is a better quality and fresher Thank you”

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Posted 1 year ago

“It was good”

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Posted 1 year ago

“Loved the tomahawk steaks Smash burgers were a little difficult to get to right size but that's on me. Can't blame the meat But real test will be when i get a bbq box from them”

Saffron Alley 4 star review on 25th May 2023

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Posted 1 year ago

“Ordered from them for the first time last week. Meat was good and it was delivered on time :D”

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Posted 1 year ago

“I am happy with the quality of service and products received to date. They are prompt in responding to and resolving queries which makes it really easy to work with them.”

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Posted 1 year ago

“Delivery was very efficient and the quality of produce excellent.”

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Posted 1 year ago

“Very good products in general. Always timely delivery and website is easy to navigate.”

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Posted 1 year ago

“Good prices and on time delivery but quality of the chicken is variable.”

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Posted 1 year ago

“Great product selection, perfectly packaged and fresh when received. You can select the date of delivery so it’s very convenient to plan around it. Have been using for over a year and never had a issue”

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Posted 1 year ago

“Great steaks and burger, actually pretty good value overall, Free range chicken good price, Generally have to freeze or cook straight away due to transit ,”

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Posted 1 year ago

“Very good quality of meat! Wish they have packing option within the system rather than mentioning how to package in the delivery note. Delivery always comes the next morning by 11 am cool and nice.”

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Posted 1 year ago

“The burgers are excellent!”

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Posted 1 year ago

“Very good and affordable service, plus we love the transparency!”

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Posted 1 year ago

“Meat was good but mince has small blue pieces in it. Was offered 10% off my next order rather than a full refund of the mince, which was surprising given the focus on quality meat offering. Gift card Offered and accepted subsequently.”

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Posted 1 year ago

Dear Customer, Thank you for bringing this to our attention. We apologize that the mince you received had small blue pieces in it, and we understand your disappointment. This is definitely a one-off case as we take pride in offering high-quality meat from grass-fed animals. To make amends, we would like to send you a replacement order at no additional cost. We hope this gesture will help regain your trust in our products and services. I appreciate your patience and understanding in the meantime and for allowing us the opportunity to address it. Please let us know if there's anything else we can do to ensure your satisfaction with our products. Kind Regards, Saffron Alley Team

Posted 1 year ago

Saffron Alley is rated 4.8 based on 3,229 reviews