Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.82

4.8 Rating 3,204 Reviews

98 %

of reviewers recommend Saffron Alley

4.8

Based on 3,204 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 27th February 2025

Helen Trabelsi

Saffron Alley 5 star review on 19th February 2025

Hanaa Clintom

Saffron Alley 5 star review on 17th February 2025

Anonymous

Asam Majeed

160

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The meat that I buy from safron alley always meets my expectations. Organic meat is really important to me and I am grateful that safron alley can provide me with good quality meat at a fair price.”

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Posted 9 months ago

“Really good products, great sausages which is hard to find”

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Posted 9 months ago

“Good quality and delivered quickly”

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Posted 9 months ago

“Very good and quick service and delicious meat”

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Posted 9 months ago

“Very fast delivery and tasty meat thank you Safron Alley”

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Posted 9 months ago

“Great quality and will be re ordering soon”

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Posted 9 months ago

“Quality. Fast and affordable”

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Posted 9 months ago

“Best meat I’ve ever had”

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Posted 9 months ago

“I was happy about the chicken breast you offer but Last purchased chicken has really bad smell”

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Posted 9 months ago

Dear Bashayer, We apologize for the recent issue you experienced with the bad batch of chicken breasts in your last order. We understand how frustrating and inconvenient this situation must have been for you, and I would like to assure you that we take quality control very seriously. Our team is committed to providing exceptional customer service, and your feedback is incredibly valuable in helping us identify areas where we can improve. We have sent an email with our detailed resolution to you on an email. Thank you again for bringing this matter to our attention, and we hope to continue serving you in the future. Additionally, in case of any complaints or dissatisfaction with our products, you can notify us of the condition of the item at the time of receipt along with detailed pictures. This will help us in identifying and addressing any quality issues that may exist. We value your feedback and hope to resolve this issue as soon as possible. If there's anything else we can help you with, please don't hesitate to let us know. Kind regards Saffron Alley Team

Posted 9 months ago

“Really pleased with the chicken and beef meat i bought. Fresh and delicious”

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Posted 9 months ago

“Great choice and service. Tried quite a few products now and been happy with the quality.”

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Posted 9 months ago

“Great service good quality meat”

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Posted 9 months ago

“Amazing quality products & great service.”

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Posted 9 months ago

“I have been pleasantly surprised with the quality of the products. Everything has been as described and the range of products on offer is outstanding. Has given me a great opportunity to try recipes before I wasn’t able to consider.”

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Posted 9 months ago

“Brilliant as always!!”

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Posted 9 months ago

“The meat is quality and I really appreciate the packaging when they deliver it. Thank you for your service.”

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Posted 9 months ago

“Great quality products as usual. Order arrived well packaged and very easy to put away in the freezer. Particular highlights this time were the chicken sausages, the sirloin streak slices and the high fat beef mince (perfect for smash burgers). Definitely ordering again.”

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Posted 9 months ago

“I have ordered from Saffron Alley on a number occasions, at the beginning it was all good. The quality of the meat is good. Unfortunately i wouldnt buy the steaks as the cuts are uneven so they dont evenly cook. The beef joint are really nice although on this occasion i didnt get what i normally get, i got more bone than meat so wasnt very happy. I have also ordered beef ribs which came in the wrong cut even though the packaging and order said 6cm. The quality is there on some cuts of meat i just wish the attention to detail didnt drop aswell as consistency.”

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Posted 9 months ago

Salaam Aliya, Thank you for taking the time to leave us your feedback. We're glad to hear that you find our meat quality to be good and fresh. We would like to extend our sincerest apologies for your disappointing experience with recent purchase from Saffron Alley. As a loyal and valued customer, your satisfaction is of utmost importance to us, and we appreciate your continued support. We understand how this must have affected your overall perception of our products and services. Please accept our heartfelt apologies for any inconvenience caused. We try to accommodate our customers request as much as possible. We would also like to mention that any custom request that a customer has can be mentioned in the "notes" section while placing the order so that our butchers can take care of the instruction. We have sent an email with our detailed resolution to you on an email. Once again, please accept our sincerest apologies for any trouble or frustration caused by this matter. If you have any further questions or concerns, please don't hesitate to reach out. We're always here to help. Kind regards Saffron Alley Team

Posted 9 months ago

“Good quality meat”

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Posted 9 months ago

“Gorge service”

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Posted 9 months ago

Saffron Alley is rated 4.8 based on 3,204 reviews