Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.81

4.8 Rating 2,703 Reviews

98 %

of reviewers recommend Saffron Alley

4.8

Based on 2,703 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 13th November 2024

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good stuff”

Helpful Report

Posted 1 month ago

“No problems just a straight easy transaction between buyer and seller, Great 👍”

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Posted 1 month ago

“Ordered the Wagyu steaks from here a couple of times now. I wouldn’t go anywhere else. The meat cooks beautifully even when done more than medium. Fast delivery too. Definitely recommend!”

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Posted 1 month ago

“Great produce, good selection I buy this for my family as they only eat Halal food. Before finding Saffron Alley I used to buy from the major supermarkets that only seem to stock the same brand, which is disgusting.”

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Posted 1 month ago

“Clean, fresh and delicious meat delivered with precision and perfection. My husband is a Head Chef and he agreed the meat was 100% quality halal meat. We will definitely be purchasing from your website again In Shaa Allah.”

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Posted 1 month ago

“I would say I wasn’t 100% satisfied. I asked for the lamb meat to be cut to 4cm pieces the pieces were extremely larger the 4cm some were stuck to bone which made really hard to cut through without a butchers knife. The meat looked fresh but I think there was mix up and I was given cow meat instead the the taste was very different from any lamb I have tasted. 2.5 kg worth of meat was didn’t really feel like it once I separated it all into bags. The baby chicken however we’re great. Would prefer an option to cut into 4 pieces instead of 8 no option when ordering.”

Helpful Report

Posted 1 month ago

Dear Ahmed, Thank you for your feedback. We're sorry to hear that your experience wasn't up to your expectations. We apologise for the issues with the lamb meat and any inconvenience caused by the size and type of the pieces. We'll ensure our team is aware of this to prevent future mix-ups. We're glad to hear you enjoyed the baby chicken and appreciate your suggestion for more cutting options. Your input is valuable to us, and we'll work on improving our service. Thank you for bringing this to our attention. Kind Regards Saffron Alley Team

Posted 1 month ago

“Excellent company, quick responses and very helpful.”

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Posted 1 month ago

“Great quality halal meat and very happy with the service :)”

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Posted 1 month ago

“Meat is halal no doubt, nice fresh cut ,however too chewing, it is rather of old cow than a young two years old animal . This is why I am going to stop buying it.”

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Posted 1 month ago

Dear Andrzej, Thank you for your valuable feedback. We are truly sorry for inconvenience caused to you. This is not reflective of our usual standards. We prioritize quality and cleanliness at every step of our process and will investigate this issue thoroughly. We checked our systems thoroughly but unfortunately; we were unable to find any email. We have sent an email with our detailed resolution on your registered email address. Once again, please accept our sincerest apologies for any trouble or frustration caused by this matter. If you have any further questions or concerns, please don't hesitate to reach out. We're always here to help. Kind Regards Saffron Alley Team

Posted 1 month ago

“Order arrived as planned on my chosen day. This is very convenient for me to be able to choose a delivery date. Lovely fresh chicken and beef. Thank you as always.”

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Posted 1 month ago

“The meat from SA is exceptional- we have recommended it to all our family and friends whether they eat Halal typically or not. The meat is always succulent and fresh and a pleasure to cook and an even bigger pleasure to eat!”

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Posted 1 month ago

“Tasty meats and nice service. I had some issues with the delivery (delivered to the wrong building and wrong address) but otherwise all great.”

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Posted 1 month ago

“Best quality meat out there and very clean. Would highly recommend.”

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Posted 1 month ago

“Very clean, tasty and affordable! My family loves them!”

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Posted 1 month ago

“Reliable delivery in good thermal packaging and always a good product. Recommend and will keep using.”

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Posted 1 month ago

“Really good quality meat and great delivery service”

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Posted 1 month ago

“Best halal meat, can really notice and taste the difference”

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Posted 1 month ago

“This was the first time we had ordered halal meat online. It is sad that you have to search a lot to find a good-quality halal butcher locally.I'm very happy with the purchase, and it matters to us that the meat is free of antibiotics and grass feed. The order came on time, was well-packed, and the freshness speaks for itself. Continue the great work.”

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Posted 1 month ago

“Ordered a selection of steaks and smash burger balls, great service as usual”

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Posted 1 month ago

“I always order from Saffron Alley, the quality is amazing and I can never go back to supermarket meats now!”

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Posted 1 month ago

Saffron Alley is rated 4.8 based on 2,703 reviews