Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.82

4.8 Rating 3,222 Reviews

98 %

of reviewers recommend Saffron Alley

4.8

Based on 3,222 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 27th February 2025

Helen Trabelsi

Saffron Alley 5 star review on 19th February 2025

Hanaa Clintom

Saffron Alley 5 star review on 17th February 2025

Anonymous

Asam Majeed

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again my deliveryh driver did not follow my request to leave the box inside the building. Instead he left it outside in a very UNSAFE AREA. Suggest you get a new courier contract.”

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Posted 11 months ago

“Problem was resolved. The meat quality is very good and I will continue to order from saffron Alley.”

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Posted 11 months ago

“Chicken is good but came too slimy”

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Posted 11 months ago

“Great service and fast delivery. Steaks are on the expensive side.”

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Posted 11 months ago

“Love the choice that Saffron Alley has to offer, and the delivery / packaging has always been great too. Would definitely recommend!”

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Posted 11 months ago

“I've made a few orders from Saffron Alley now, mainly for steaks and sausages. The order process has always been straight forward and the items packed really well.”

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Posted 11 months ago

“Meat quality was good and packaging well done”

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Posted 11 months ago

“meat quality is perfect but the packaging is not cold enough.”

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Posted 11 months ago

“Postage always arrives on time and in impeccable condition … the team were happy to amend one of my orders as I had made a mistake … the meat is good quality and always tastes exceptional”

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Posted 1 year ago

“I was disappointed as the order was not late 2 items were not of the expected standard and there was an item missing I will have to think before I order again”

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Posted 1 year ago

Salaam Shehnaz, We would like to extend our sincerest apologies for your recent disappointing experience with recent purchase from Saffron Alley. As a loyal and valued customer, your satisfaction is of utmost importance to us, and we appreciate your continued support. We understand how this must have affected your overall perception of our products and services. Please accept our heartfelt apologies for any inconvenience caused. At times, we may miss a product due to bulk requests but we are always open to compensate for the missing item that a customer should have received, however this is not our regular business practice so we want to make sure this does not repeat in future. We take customer satisfaction very seriously, and we appreciate you bringing these issues to our attention. We have sent an email with our detailed resolution to you on an email. Once again, please accept our sincerest apologies for any trouble or frustration caused by this matter. If you have any further questions or concerns, please don't hesitate to reach out. We're always here to help. Kind regards Saffron Alley Team

Posted 1 year ago

“Great service - I love that you can select which day you want your delivery to arrive, this is a total game changer. Also, the minimum order for free delivery is quite low - which I love. Free range, good quality chicken can be expensive. So I like that they have chickens for different price ranges. The are they can improve is the lamb on the bone. The meat is quite low, you end up with too much bone.”

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Posted 1 year ago

“Good halal meat option. The meat is tender and melts in the mouth when cooked. Delivery system is easy!”

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Posted 1 year ago

“Steaks were brilliant, would buy again”

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Posted 1 year ago

“Good produce, easy to work with”

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Posted 1 year ago

“High quality products but on 13th of Feb. I ordered lamb back chops which unfortunately had a bad smell and was spoiled so I had to get rid of it. This is my first time to have an order in this quality. I don’t know if the cause was the Delivery or the store itself.”

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Posted 1 year ago

“Excellent service and quality”

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Posted 1 year ago

“Overall good quality meat. Can taste the difference compared to local butchers. Releases hardly any water when you cook it (suggesting they're not falsely inflating the weight by injecting water into meat like other butchers). Courier is DPD, reliable and good trackign updates. Leave on doorstep if you're not in and well packed with an abundance of ice packs. We continue to use.”

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Posted 1 year ago

“Nicely packed, quick delivery and good meat. So glad I they source organic halal meat.”

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Posted 1 year ago

“Good quality meat”

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Posted 1 year ago

“Great quality meats, fast shipping- overall great service.”

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Posted 1 year ago

Saffron Alley is rated 4.8 based on 3,222 reviews