Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.82

4.8 Rating 3,226 Reviews

98 %

of reviewers recommend Saffron Alley

4.8

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 27th February 2025

Helen Trabelsi

Saffron Alley 5 star review on 19th February 2025

Hanaa Clintom

Saffron Alley 5 star review on 17th February 2025

Anonymous

Asam Majeed

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always reliable and efficient service. Fresh and tasty chicken and meat delivered straight to the door, all packaged and labelled up conveniently to use immediately or freeze.”

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Posted 2 years ago

“Good delivery and free shipping”

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Posted 2 years ago

“I like the fact that the meat is organic and Grassfed. Iv been ordering from Saffron Alley for a while now. They care about their customers’s concerns and address them immediately. Satisfied customer = Happy customer 😊”

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Posted 2 years ago

Beenish, we thank you for your honest feedback. We take great pride in our products and services and hope to make every customer experience enjoyable. Clearly, this was not your experience, and we apologize. Complaints in respect of the quality of the goods are dealt with the utmost attention and responsibility. We are committed to offering the best resolution within 24 hours, of the issue being reported. We await the photos of the products that you are least satisfied with and look forward to resolving this matter amicably. Kind Regards, Saffron Alley Team

Posted 2 years ago

“Fresh and good quality with reasonable prices as well as free delivery which makes a huge difference”

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Posted 2 years ago

“There was an issue with my recent order but Saffron Alley management dealt with it very effectively and resolved it. They value their customers concerns and provide the best resolution. Over all the customer service and product quality is very good.”

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Posted 2 years ago

“Good quality meat. Delivered fresh No complaints”

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Posted 2 years ago

“Saffron Alley have provided a great? Saffron Alley have provided a great service. Delivery is always on time. Customer service is always just a phone call or email away. Great to have access to good quality meat. Only down point I have noticed is sometimes the chicken is a bit smelly, but after rinsing the smell does seem to fade.”

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Posted 2 years ago

“It's been over one year I started using? It's been over one year I started using saffron alley I have basically seen them grow with addition to the items on their site and how they deal with feedback and suggestions. It's always been acknowledged, so far I haven't had any bad experience it's always been good and I am happy with the products and will continue to purchase clean organic meat.”

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Posted 3 years ago

“Good quality meat - Steaks are amazing. All meat is really good in general, have ordered many times. Unfortunately this time some of the chicken had gone off before the use-by on the packaging, but I'm pretty certain this is a one-off because it's never happened before and we've used Saffron Alley a lot, and will continue to do so. Steaks and non-traditional cuts are really well priced for the quality. Super happy customer.”

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Posted 3 years ago

“great quality products great quality products, well packaged and delivered quickly. would be good to have more offers/discounts for returning customers rather just for referrals”

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Posted 3 years ago

Saffron Alley is rated 4.8 based on 3,226 reviews