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Top Villas Reviews

3.5 Rating 269 Reviews
A
Happiness Grade
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Phone:

01227 250053

Email:

info@thetopvillas.com

Location:

Innovation House Innovation Way Discovery Park

A

Customer Service - Good

90.00%
Industry Average
Top quality villa in an excellent location . The service supplied from enquiry to exit was smooth and professional.
posted 4 years ago - Jamie Thompson
Orlando Solara Resort Top Villas surpassed all our expectations with quality service from the moment we made our reservation. The standard of accommodation was superb and was actually better than we anticipated. As a family we'd been to Florida on many occasions previously, but this was the first time we'd used Top Villas. However, it wont be the last.
posted 5 years ago - Robert Grieve
We made a booking with the help of Christie Gattiker. She was excellent - swift and reassuring responses to our myriad of questions and a personal, professional service. We are confident the villa will meet our expectations - but we have to wait until Easter 2021 to find out !! Thank you Christie.
posted 5 years ago - Anonymous
Our families had a great time staying in the Encore Resort. The home was exceptional and exceeded our expectations, just depicted on the website with the the pictures and description. The service from Daniel and the Top Villas team was professional before, during, and after the reservation. We will be coming back again.
posted 5 years ago - Anonymous
Our family reunion at unit 422 was over the top - an amazing home that suited the needs and desires of every age in our 3 generations! The kids swam, robustly played in the playroom, enjoyed cubbies of games, watched theatre movies, and slept delightfully in their themed bunks. The guys enjoyed the theatre and billiards while giving the moms time for chatting leisurely poolside. Evenings were special time for the adults in the hot tub under moonlight with wine and spirits. Each family was ideally accommodated with their own schedules and foods in the expansive kitchen - coffee bar running all day! The pit fire drew us all around it each evening, while the little ones enjoyed more pool fun with its sequenced colored underwater lighting. Adults played board games and Catch Phrase late night without disturbing the sleeping children. All were delightfully happy just staying in and never did we feel crowded as the home is so spacious with its open floor plan - every bedroom with its own large bath for privacy. The best vacation ever for all our crew! We promptly booked again with Top Villas for Summer 2019! On top of all this, the Top Villas staff was right there within minutes for anything we asked. Most excellent service and attention!
posted 5 years ago - Anonymous
We enjoyed the BBQ outside next to the pool and did not had one item to complain! The service of topvillas was excellent, in particular as we had an issue with the boat rental.
posted 5 years ago - Clemens Schmid
We enjoyed our stay and felt that our rental property was exactly what we expected based on the listing. Top Villas provided excellent customer service and quick responses to our questions and needs. We would recommend Top Villas to our friends and will use them in the future!
posted 5 years ago - Matthew
Great customer service. Christine was the best.
posted 5 years ago - Budd
Loved our experience using Top Villas. They were SUPER helpful in selecting the location and having the amenities we wanted; including arranging to have the pool heated and a BBQ delivered for use at the house. The location we rented was exactly as we saw in the photos and it was great. We will DEFINTELY use Top Villa's again but the next time we will look for a location that has no backyard neighbors. It was New years when we went and we have some very noisy party neighbors behind us who kept us awake most evenings until 1 and 2 am. :( This was not Top Villa's fault. Their service and support was EXCEPTIONAL!!! Thank you for an amazing experience!
posted 5 years ago - Dawn
Amazing villa thanks Top Villas for 1st class service
posted 5 years ago - Paul