“Ordered for a Christmas present. Good delivery time and updates. Just disappointed that it said free home delivery but they then charged me for delivery.
Buyer beware”
“My items were delivered to the store for click and collect and they sent useful reminder texts to let me know that they had arrived. I also needed to return one item and the whole process was painless.”
“I have not received my parcel ordered on 15th November, cannot get through to their helpline and can’t see an email address on thier website. Hermes tell me to contact retailer. 68 pounds down the drain”
“Went in to Top Shop branch in Oxford Street to buy a sequined jacket for Awards Dinner the following week but my size was not in stock. Great staff went online to find the jacket and order it for me for next day delivery and at no extra charge. Arrived as promised the following day. I am delighted with my purchase and really happy and impressed with the customer service and speed of delivery to make my shopping experience extra special. Definitely recommend to others and fabulous choice of amazingly priced, high fashion ladies wear for all ages!!”
“I bought a ripped black denim jacket and it is a staple in my wardrobe. It pretty much goes with anything because of the colour. The delivery is almost always on time and I love the packaging the clothing comes in.”
“I was not even annoyed about my delivery being late, but the customer support team immediately gave me 20% off my next online purchase without me even asking. I now have a lovely new scarf!”
