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Topshop Reviews

3.4 Rating 305 Reviews
61 %
of reviewers recommend Topshop

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Bright and clean stores Good choice of clothes
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Posted 7 years ago
Prompt service,friendly staff who were knowledgeable about products
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Posted 7 years ago
I love the detailing of the clothes. They are always great quality as well.
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Posted 7 years ago
Large selection of items & as a 5ft 9 skinny female I find it hard to find jeans that's fit my body and my legs and topshop has the right size for me!! Very happy with this
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Posted 7 years ago
Good pair of jeans
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Posted 7 years ago
Can't believe I was waiting for my shoes 1 month and haven't receive it !!! First of my orders been lost after 3 weeks of wait so I called support team and I have asked to send me a new pair as previous delivery been lost right .. so they have said that I should receive my order between 3-5 working days and also I have received email as my order been replaced. Waited again 2 weeks - nothing happened , still no shoes!! Called them again and I have find out that my order been canceled - hilarious !! For real ??? Never again.
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Posted 7 years ago
They offer student discount which was really helpful. Staff were friendly and attentive. (Topshop Oxford Street)
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Posted 7 years ago
Horrible online customer service. They need to take a lesson from Amazon!
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Posted 8 years ago
Happy with the service
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Posted 8 years ago
Jack Wills are very good at their next day delivery, i was shocked at how good it was.
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Posted 9 years ago
I enjoyed shopping in topshop today and i got everything i need. The staff were very helpful and help me find what i was looking for ans they seemed very happy to help me.
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Posted 10 years ago
i enjoyed shopping in topshop and was pleased that the staff helped me alot and didnt seem to mind helping me, they were happy top do it.
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Posted 10 years ago
Jack Wills is not good because if you live in a town then you will be far away from the nearest Jack Wills and they are based in cities.
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Posted 10 years ago
I was very disappointed with the customer service delivered in Topshop today. As soon as I walked through the door I was questioned by a member of staff if I needed any help with anything and I must add that there was a very negative tone to their voice. I found this as being bad time management as i only walked through the door! Staff need more training on when to approach a customer.
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Posted 10 years ago
I am very happy with Centra as in my local area the Centra in 24 hours, I needed milk for the morning and would have no time to buy it in the morning. It was 11 o'clock and all shops were shut untill i remembered Centra, it is very good!!
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Posted 10 years ago
In Top Shop I asked to change my dress to a size smaller, without a problem the member of staff went and got me a replacement. very good
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Posted 10 years ago
Topshop staff were very helpful as they located an item i was looking with quickly and with pleasure today.
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Posted 10 years ago
Good product and on time delivery
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Posted 10 years ago
Excellent customer service from Topshop Nottingham today. Thank you to the member of staff who found my bank card!
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Posted 11 years ago
HORRENDOUS customer service from Topshop
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Posted 11 years ago
Topshop is rated 3.4 based on 305 reviews