“Visited Torstone stand at Hampton Court flower shower, couldn't decide whether to purchase Indian Sandstone bird bath, as I wasn't sure where it would go in my garden. Got home saw the perfect spot, went on line an purchased it. Contacted Torstone re delivery as their were certain criteria to be met. The phone was answered by a delightful lady who couldn't have been more helpful, everything was arranged satisfactorily. Day and time of delivery arrived and so did my beautiful birdbath!”
“The online descriptions were good but I had a few questions. I telephoned and got the most fantastic customer service ever. The item I purchased was for a retirement gift and once i had made the purchase it was parceled and dispatched the same day. It arrived the following day and the packaging was fantastic too, meaning it arrived safely, and I was kept informed every step of the way.
I would highly recommend Torstone for product availability and customer service.”
“I would defiantly recommend Torstone for the beautiful products and fantastic communication.The delivery man was excellent as I am disabled and could help him nothing was a problem to him.
Thank you to all at torstone
David”
“Excellent sales and delivery service. Great to find a supplier that has a wide selection of pots and garden ornaments. Our urns are just what we wanted. Thank you.”
“Excellent customer service from initial enquiry stage right through to delivery. We are absolutely delighted with the quality and style of our purchases, which have really enhanced the garden. really excellent value too!”
“Very pleased with quality and service.the delivery man very kindly assembled and levelled the bird bath for us.however it would have been nice if he had carried the adhesive that he advised using to glue the assembled parts together to make the bird bath safe from being knocked over. Would definitely buy from this site again.”
“Bought a fantastic stone cricketer for my grandads birthday.It arrived on time and in one piece.My grandad was so pleased with his present it looks fantastic
.”
“I am absolutely thrilled with the pogoda ordered! Everything from dispatch time, packaging, and product quality exceeded my expectations; and the free shipping was an added bonus. I cannot fault Torstone in anyway and will definitely be ordering again soon. A++++”
“Easy to order on the website. Did have quite a wait for product to arrive but very happy when arrived.Excellently packed to avoid any accidents. Thank you.”
“The stone bird bath I purchased looks very classy and it holds the water it arrived exactly when they said and was extremely well packed would recommend buying from this company.”
“Bought two concrete Cricketers for a 70th birthday for my dad really lovely dad really delighted with them. Excellent courteous service nothing too much trouble lovely lady who took my order a pleasure to have dealt with. I will be back to make up the set :0)
Mrs Sleep Plymouth”
“Torstone is the only place I have found where I can obtain my favourite style of bird bath. The office staff were most helpful, delivery was quick and the driver offered useful information regarding the best way of handling the heavy product. I was very satisfied doing business with them.
Keith Crowther. York 2013”
“I'm delighted with our purchase of a large balustrade and planters from Torstone. The delivery time was communicated in advance and arrived on time. The driver was courteous and could not have been more helpful. The price, though not the cheapest, was great value and the quality was the best I have seen having shopped around several different manufacturers. Thanks to everyone at Torstone. Anne-Marie Stott. Burton, Nr. Chester.”
