Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.83

4.8 Rating 1,792 Reviews

98 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,792 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 13th March 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm posting this review because we are so happy with the customer service and quality of Woodstove! The local stove company we tried first basically blew us off and told us to look for auto glass and try to make sure it was safe for wood stoves! We watched the YouTube videos and ordered glass. Perfectly fitting glass came in just a couple of days. Installation instructions were clear. Now just in time for winter the stove looks amazing. Thank you for such great customer service and a very good product.”

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Posted 2 years ago

“Fast shipping”

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Posted 2 days ago

“Fast Work and great prices and freindly customer service will use them as my supplyer now that they will give me a discount hahahahahaha”

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Posted 3 days ago

“Great price fast service great people to work with.”

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Posted 5 days ago

“I can’t believe how quickly I received the order and it was exactly what I ordered. Thank you.”

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Posted 1 week ago

“Total Hearth helped me get the right glass tape gasket for a 28 yr old fireplace door. Customer service was excellent. The new gasket fits like a glove!”

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Posted 1 week ago

“Highly recommended”

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Posted 1 week ago

“I have found them to be friendly, knowlegeable, and helpful.”

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Posted 2 weeks ago

“Just as I ordered excellent”

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Posted 2 weeks ago

“Great product , great service”

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Posted 3 weeks ago

“Always great service”

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Posted 3 weeks ago

“Timely response to order, accurate fulfillment, helpful instructions. But--lack of response to a question posed concerning process of setting new insulating rope in place.”

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Posted 4 weeks ago

Sorry Allan, I never saw an email with a Question? How can i help. mike

Posted 4 weeks ago

“Appears to be the correct fit and there is no reason to assume it will work perfectly under the fire conditions my Jotul F4 will go through this winter.”

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Posted 1 month ago

“Priced right”

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Posted 1 month ago

“Perfect fit! Measurements of the old Outside Air Shield matched what was listed on the website.”

Total-Hearth.com 5 star review on 18th August 2025

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Posted 1 month ago

“Item as described”

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Posted 1 month ago

“I ordered a glass panel to replace a broken window in my Morso stove, which has typically been hard to find parts for. It arrived quickly by FedEx and was a perfect fit! The glass is thick and high quality, better glass than the one I replaced. The gasket that was recommended with purchase made installation unexpectedly quick and easy. No cement, no fuss! This was an exceptionally good experience and I will definitely turn to Total Hearth for all my future stove part needs.”

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Posted 1 month ago

“good people, good product, good packing, fast shipping”

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Posted 1 month ago

“The ceramic glass is great and delivery was perfect”

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Posted 1 month ago

“My glass for my coal stove was delivered in a timely manner and was reasonably priced.”

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Posted 1 month ago

“Service was vry fast, and everything fit perfectly! Thanks Fireplaceglass!!”

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Posted 2 months ago

Total-Hearth.com is rated 4.8 based on 1,792 reviews