Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm posting this review because we are so happy with the customer service and quality of Woodstove! The local stove company we tried first basically blew us off and told us to look for auto glass and try to make sure it was safe for wood stoves! We watched the YouTube videos and ordered glass. Perfectly fitting glass came in just a couple of days. Installation instructions were clear. Now just in time for winter the stove looks amazing. Thank you for such great customer service and a very good product.”

Helpful Report

Posted 3 years ago

“Good product”

Helpful Report

Posted 2 days ago

“The website offers almost everything I needed... but when I called them directly to inquire about shipping, Kat (Cat?) answered all my questions and even offered more detail about our stove. By the time our conversation ended, I was absolutely certain about the products I needed. Shipping was practically immediate and we received the parts even quicker than expected. We will be long-term customers... I wish we'd found them sooner!”

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Posted 2 weeks ago

“Did not purchase this”

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Posted 2 weeks ago

“Glass came perfectly wrapped and perfectly sized. I was delighted.”

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Posted 2 weeks ago

“Our glass broke on our fireplace and we had a cold snap. They were able to send out the glass pain with one day shipping with a simple phone call it made it so easy inconvenient. I will definitely be shopping with Total hearth again!”

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Posted 2 weeks ago

“As I expected”

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Posted 2 weeks ago

“The ignitor for my particular stove is $415. Looking at the webiste I found one that looked exactly the same as mine. With ignitor in hand I called and they went through every measurement, voltage and wattage as mine. I ordered it and now am saving hundreds of dollars on a part that needs to be replaced pretty much annually. Thank you for taking the time to measure and compare products!”

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Posted 4 weeks ago

“As described and arrived safely and quickly. Great customer service!”

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Posted 1 month ago

“Arrived on time as ordered.”

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Posted 1 month ago

“The glass delivered to me fit exactly right and followed the dimensioned drawing I sent them. Delivery was surprisingly prompt. A great job.”

Helpful Report

Posted 1 month ago

“Perfect!!!!”

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Posted 1 month ago

“Great customer service! No issues with the glass we purchased”

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Posted 1 month ago

“Worked well fit correctly”

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Posted 1 month ago

“Glass is Glass”

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Posted 1 month ago

“good company, good shipping well packaged”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Can't review, haven't received product.”

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Posted 1 month ago

“Was easy to install easy to order”

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Posted 1 month ago

“Blowers work great and fit my wood furnace perfectly thanks”

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Posted 1 month ago

“Ordering online was easy.”

Helpful Report

Posted 1 month ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews