Totem Store Reviews

Name: Totem Store
Address: International House, 24 Holborn Viaduct,, London
Rating: 4.87

4.9 Rating 152 Reviews

97 %

of reviewers recommend Totem Store

Company Reviews

Product Reviews

Questions

Visit Website

Email:

reviews@totem.store

Location:

International House, 24 Holborn Viaduct,
London
EC1A 2BN

Write Your review

Tell us how Totem Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Totem Store 5 star review on 13th June 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totem store is probably the best shop I’ve ever bought from. I made a purchase and it did not arrive when expected. Niz immediately sent a replacement and was very gracious and sent out a third replacement when it turned out that I had mistyped the postcode and caused the error! Would 100% recommend as not only do they stock fantastic items their customer service is the best I’ve ever experienced.”

Helpful Report

Posted 4 years ago

“I ordered the Engineered Garments Green Knit Cardigan online on 8/26 and received it on 8/30. Shipping was fast and the product was well packaged. Could not have been happier!”

Helpful Report

Posted 2 years ago

“I ordered 3 items and on the day they were shipped (so no changes possible) I got an automatic notification that 1 item was cancelled. I e-mailed to follow up but never received a reply. I was re-funded the money straight away - but I really did need the item so I would have preferred to wait till it was back in stock or to receive a replacement. I also can't order again separately because then I'd have to pay lots for shipping just 1 item. The two items I did receive are great quality though and the purchasing process was easy and pleasant. It looks like a nice company. Just disappointed with the lack of communication.”

Helpful Report

Posted 3 years ago

“I bought a baby product from them. However, the quality is so poor. I tried to return the item, but their website does not work. I think they swindled me. Please be careful. ”

Helpful Report

Posted 3 years ago

“Beautiful product and super quick delivery :)”

Helpful Report

Posted 3 years ago

“I bought 4 very nice bamboo storage containers with cork lids at an excellent sale price - great value and good to know you believe in sustainable materials! Michele”

Helpful Report

Posted 3 years ago

“Very good service and communication. Tea infuser drink bottle just great for hot or cold tea or any other drink. Great seller and service.”

Helpful Report

Posted 3 years ago

“Top quality products, great prices and excellent service :)”

Helpful Report

Posted 3 years ago

“Such a better option than the tatty rubbish being sold elsewhere. Nice products and good delivery service etc. We'll be back.”

Helpful Report

Posted 3 years ago

“Very pleased with service, and quality of goods purchased for my grandchild's birthday.”

Helpful Report

Posted 3 years ago

“nice item- soft toy. Prompt service thank you.”

Helpful Report

Posted 3 years ago

“Good experience”

Helpful Report

Posted 3 years ago

“Excellent products and super fast delivery. This is my second order as I have been so impressed with the items. Thank you.”

Helpful Report

Posted 3 years ago

“Fast delivery , lovely product at the very best price !!”

Helpful Report

Posted 3 years ago

“All good, love my new bottle”

Helpful Report

Posted 3 years ago

“Delivery was very rapid - all as advertised, very pleased. Thank you!”

Helpful Report

Posted 3 years ago

“Good service; item ordered arrived promptly and pleased with item itself.”

Helpful Report

Posted 3 years ago

“Absolutely wonderful service. They sorted out a problem for me over the Easter weekend. Prompt and courteous replies to emails. My daughter-in-law is also thrilled with the baby products. High quality and great service. Thank you Niz.”

Helpful Report

Posted 3 years ago

“All was fine”

Helpful Report

Posted 3 years ago

“Fast delivery and excellent sale price for my item!”

Helpful Report

Posted 3 years ago

“Made order in error - tried to cancel 5 minutes later but no contact until item arrived - Still no response and now have to work out how to rerun item”

Helpful Report

Posted 3 years ago

Totem Store is rated 4.9 based on 152 reviews