TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shopping web site”

Helpful Report

Posted 4 years ago

“Great place. Great product. Super easy to order. My new go to for touchup paint.”

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Posted 4 years ago

“The primer was too dry to come out from the tip. The paint did dry out even in a day. Very bad experience.”

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Posted 4 years ago

“The website was very user friendly.”

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Posted 4 years ago

“Had my paint. Easy to use website. Good follow through.”

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Posted 4 years ago

“Bad my paint. Easy to use website. Good follow through.”

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Posted 4 years ago

“Site is easy to maneuver and complete with easy to understand instructions.”

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Posted 4 years ago

“Excellent company”

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Posted 4 years ago

“Very easy to find what I needed. Clear description of products and directions. Just what I needed!”

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Posted 4 years ago

“Easy, user friendly website and had exactly what I needed. Excellent communication.”

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Posted 4 years ago

“I was able to match the exact color of our car. They also instructed me on where to find the code for the color match.”

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Posted 4 years ago

“I got the tri coat pack and at first it was confusing cause I thought the primer meant that I didn’t get the colors, but in actuality the primer turns into red. Great product highly recommend it. Look on website for installation/application forum”

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Posted 4 years ago

“Friendly on the telephone and knew exactly what I needed.”

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Posted 4 years ago

“Made it simple easy to order”

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Posted 4 years ago

“Emailed customer service with a problem I was having tracking my purchase. I received a response first thing the next morning with a resolution for the problem I was having. I received my order within a few days. Great service all around!”

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Posted 4 years ago

“A little misleading”

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Posted 4 years ago

“I ordered from this company and the next day I realized I made a mistake. I contacted customer Service and they sent an email stating they would honor my request and return the payment to my credit card. Many companies would have never done that.”

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Posted 4 years ago

“Great product. After a shipping issue caused by USPS the company stepped up to help me. Customer service rep (Jim) was awesome and very helpful. Great online information also!”