TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,859 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,859 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products!”

Helpful Report

Posted 3 years ago

“Quick service and good products. Paint colour doesn't exactly match but is noticeably lighter. Regrettably I'll have to try another seller's touch-up paint to try cover up this one.”

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Posted 3 years ago

“Went to use the touch up paint I bought for $26 and it was dried up and would not come out of the dispenser.”

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Posted 3 years ago

“Pre-sales support were amazing. Happy to help and verbose in the answers they gave. They obviously know their subject matter. The paint is yet to arrive so I can't yet comment on the product itself.”

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Posted 3 years ago

“No thanks”

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Posted 3 years ago

“I have been looking for weeks to find a supplier for the touchup paint I needed your site was the answer to my need. Thankyou”

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Posted 3 years ago

“Has exactly what I was looming for. Hopefully it's what it says when I receive it.”

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Posted 3 years ago

“No issues at all.”

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Posted 3 years ago

“Very easy to use the website and had the exact color match I needed.”

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Posted 3 years ago

“So far so good. I guess I’ll have a better idea when I receive my order.”

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Posted 3 years ago

“Color was nowhere close to my vehicle color. The paint looked ok on the test paper but once applied to my truck didn’t match at all. I followed the steps exactly as they laid out. Then I asked for my money back and they make it a huge process to try to get a refund or new color sent out! I didn’t even bother because it was such a pain. Would never use again!!!!”

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Posted 3 years ago

“Easy website to use”

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Posted 3 years ago

“Not the first time using TouchUpDirect products and always great product, quick delivery and high quality. Just recently I ordered the wrong paint code and Mary from Customer Service was able to rapidly assist and provide the right assistance. Nothing better that great customer service behind their products, paint always is prefect match and easy to apply. Again , thanks Mary”

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Posted 3 years ago

“Fast and easy to shop.”

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Posted 3 years ago

“The shipping time is pretty slow, and to not have tracking available is a bit below average as a business plan. I'd fix that if you expect repeat customers....”

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Posted 3 years ago

“easy to follow to find color.”

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Posted 3 years ago

“Order easy to place. Vendor kept in constant contact.”

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Posted 3 years ago

“I like the product and will continue to buy it. The customer service did all they could. I'm satisfied with the outcome. Maybe next time I'll come pick it up. It's all good folks. See ya next time.”

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Posted 3 years ago

“Easy to use”

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Posted 3 years ago

“So far good Awaiting delivery”

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Posted 3 years ago

TouchUpDirect is rated 4.6 based on 13,859 reviews