TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to navigate site and pick correct color.”

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Posted 4 years ago

“Cashing out a little confusing”

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Posted 4 years ago

“color was good but spray can left half the paint in it because airesol ran out”

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(Jeep) - Posted 4 years ago

“Placed an order a week ago, it hasn't shipped and no one answers thinking this is a scam”

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Posted 4 years ago

“Easy to find the color I needed, several different items available depending on what you need, website was easy to use to find your color”

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Posted 4 years ago

“Process was quick and easy, 'nuf said.”

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Posted 4 years ago

“Needed blending but still came out great.”

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(Jeep) - Posted 4 years ago

“Really bad match went to the dealer and thiers was perfect...would not buy again”

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(Jeep) - Posted 4 years ago

“I was looking for the direct color for my Chevy Equinox. It was not listed, so to be sure I called the dealer and he explained that the color you had listed was the name for the comparable painted GMC model. Other than that, the process was easy and I am hoping that this will be a great purchase for my vehicle.”

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Posted 4 years ago

“App easy to find my perfect paint color”

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Posted 4 years ago

“Great product!”

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(Jeep) - Posted 4 years ago

“Easy to find what I was looking for”

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Posted 4 years ago

“Couldn't locate paint on web site. Had to contact touch up. No problems after that. Second time using Touch-up. Paint matched perfectly. Thanks”

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Posted 4 years ago

“First time ordering, they get your order in fast👌”

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Posted 4 years ago

“Easy website to navigate”

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Posted 4 years ago

“The ordering was very easy and the explanation of what I needed was very helpful. Than you!”

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Posted 4 years ago

“So far i am pleased with the notifications on shipment of this product.”

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Posted 4 years ago

“After 3 separate attempts with three improper color match to my 2016 Toyota. I was told nothing else could be done...and I would not receive a refund. The color match guarantee is a false statement. Do not waste your money and time with this company!”

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Posted 4 years ago

“Disappointed in the touch up pen. I followed the directions exactly, was at the right temperature. The primer was super difficult to apply. The base coat would scrap off at the lightest touch when I tried to add the midcoat. Not pleased”

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Posted 4 years ago

“Ended up with wrong paint color. They researched fixed and sent me right one free. Love them. Great match to factory. The ones are awesome”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews